- Lumen (Richmond, VA)
- …ensure their ongoing satisfaction and address any concerns. * Issue Resolution : Troubleshoot and resolve customer issues promptly, escalating complex situations to ... accounts. + Ability to proactively solve problems, make decisions on issue resolution while effectively negotiating directly with the customer and internally on… more
- Highmark Health (Richmond, VA)
- …group administrators, brokers, and Agent Plan personnel to ensure the resolution of issues related to benefit interpretations, customer service inquiries, claims ... group administrators, brokers, and Agent Plan personnel to ensure the resolution of issues related to benefit interpretations, customer service inquiries, claims… more
- Sedgwick (Norfolk, VA)
- …manages claims through well-developed action plans to an appropriate and timely resolution . + Assesses liability and resolves claims within evaluation. + Negotiates ... Manages the litigation process; ensures timely and cost effective claims resolution . + Coordinates vendor referrals for additional investigation and/or litigation… more
- Sedgwick (Richmond, VA)
- …claims through well-developed action plans to an appropriate and timely resolution . + Negotiates settlement of claims within designated authority. + Calculates ... Manages the litigation process; ensures timely and cost effective claims resolution . + Coordinates vendor referrals for additional investigation and/or litigation… more
- Northrop Grumman (Dulles, VA)
- …a manner that effectively meets stakeholder needs + **Issue & Problem Resolution :** The ability to identify and proactively address organizational and program ... impacts through a systematic, proactive, approach to issue and problem resolution that identifies, communicates, monitors, and promptly resolves conflicts across all… more
- M. C. Dean (Vienna, VA)
- …Officer. + Work directly with technical and program management staff to facilitate the resolution of any contract and/or program issues, + Serve as a resource to the ... + Able to use independent judgment and creativity applied to resolution of contract issues. + Excellent interpersonal, communications and negotiating skills… more
- CVS Health (Richmond, VA)
- …to day service contact, key point of contact for service and oversee resolution of administrative issues, manage Key meetings, and follow up (reporting, quarterly ... meetings, introduction of changes, etc.) + Coordinates service work/ resolution of service issues using appropriate team members and matrix partners including… more
- GovCIO (Richmond, VA)
- …of terms and conditions, award of subcontracts, subcontract administration, issue resolution and closeout activities. + Support the Veterans Administration Sector ... requirements, financial and operational objectives. Collaborating on and driving resolution of procurement issues affecting performance. + Monitoring supplier… more
- Parsons Corporation (Centreville, VA)
- …Coordinate construction scopes, assist in schedule development, and support field resolution efforts. + **Meetings & Reporting:** + Organize project meetings, ... & Quality Management:** + Support change control processes, risk tracking, and resolution of design/field issues. + Perform quality assurance reviews of project… more
- ABBTECH Professional Resources, Inc. (Richmond, VA)
- …leadership and stakeholders on project status to ensure transparency and quick resolution of issues. **Required Education & Experience:** + Bachelor's degree in ... Asana), and risk management. + Excellent organizational, communication, conflict resolution , stakeholder engagement, and reporting skills. + Demonstrated ability to… more