- Amentum (Warrenton, VA)
- …segmentation strategies + Troubleshoot shared infrastructure issues, including domain name resolution and authentication failures + Serve as a primary point of ... remote access) to end-users, delivering timely troubleshooting and problem resolution . Ensure high-quality customer experience through consistent and effective… more
- HCA Healthcare (Richmond, VA)
- …+ As needed, may periodically be asked to perform Coding Account Resolution Specialist III (CARS III) duties **Qualifi** **ed** **Candidates Will Possess:** + ... provides full-service revenue cycle management, or total patient account resolution , for HCA Healthcare. Our services include scheduling, registration, insurance… more
- TD Bank (Falls Church, VA)
- …as a Customer advocate in improving customer financial confidence, providing customer resolution , proactive tips and insights on saving time & money + Consistently ... experience that is unexpectedly human in the Store through either effective problem resolution or providing sound advice that yields a solution + Engages in lobby… more
- BAE Systems (Quantico, VA)
- …(SOP) with Government supervision, guidance, and approvals. f. Assistance in resolution of user questions/problems regarding installed systems and equipment. g. ... h. Know how to troubleshoot basic network troubleshooting, such as IP conflicts, DNS resolution problems, being able to determine the status of a switch port. i. Be… more
- Paycom Online (Arlington, VA)
- …and resolves customer concerns and requests + Makes independent decisions on problem resolution that are consistent with Paycom policies and procedures + Submits all ... **Excellent time management skills** + **Intermediate problem solving and conflict resolution skills** + **Organizational skills** + **Takes initiative to learn… more
- Northrop Grumman (Dulles, VA)
- …the benefit of program decisions, actions, and performance. * Issue & Problem Resolution : The ability to identify and address program impacts through a systematic, ... proactive, approach to issue and problem resolution that identifies, communicates, monitors, and promptly resolves conflicts across all levels of the program. *… more
- General Dynamics Information Technology (Springfield, VA)
- …systems monitoring and evaluation of environments using Nagios and the documentation, resolution , or escalation of any problems discovered. + Responsible for daily ... to work with systems engineers and factory support for troubleshooting and resolution of system anomalies. + Participates in special projects as required.… more
- Guardian Life (Richmond, VA)
- …exceptional service. The AASM is responsible for managing the end-to-end response and resolution of service inquires for clients and brokers. **You have:** + BA/BS ... and provide proactive follow-up **You will:** + Manage end to end investigation, resolution and response to all customer inquires + Build and maintain strong… more
- CAI (Richmond, VA)
- …related to LIPH and HCVP + Follow up on transferred inquiries to ensure resolution + Maintain customer satisfaction ratings based on explicit criteria set by the ... policies and practices + Use established scripts and policies to determine if immediate resolution is possible or if managerial input is required + Follow through on… more
- ASM Global (Hampton, VA)
- …Respond to calls for service, evaluate the situation, work towards a successful resolution and communicate status with management + Gather all initial and applicable ... independent judgment and discretion, as well as the identification, analysis and resolution of security-related matters + Ability to operate radio or telephone… more