- Quantum-Si (Richmond, VA)
- …manner without considerable direction. Able to independently create and develop resolution to complex problems while meeting objectives/goals. Ideally, you also have ... these skills/experiences/attributes (but it's ok if you don't!): + Graduate degree in life sciences strongly preferred. + Channel sales experience The estimated base salary range for this role based in the United States of America is: $100,000-$190,000.… more
- V2X (Springfield, VA)
- …risk, project schedule, project budget, and project conflicts + Coordinate resolution of production-related problems + Ensures proper relationships are established ... between customers, teaming partners, and vendors to facilitate the delivery, installation or reconfiguration of NCE spaces. + Works closely with vendors, security personnel, assigned staff, directorate space managers, or directorate leads Qualifications +… more
- Mass Markets (VA)
- …and follow up on customer issues + An aptitude for conflict resolution , problem solving, and negotiation + Must be customer service oriented (empathetic, ... responsive, patient, and conscientious) + Ability to multi-task, stay focused, and self-manage + Strong team orientation and customer focus + The ability to thrive in a fast-paced environment where change and ambiguity prevalent + Excellent interpersonal… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …processes. -Document customer help desk SOPs, support instructions for event/incident resolution , and provide FAQ solutions. -Support production help desk tickets ... and ensure issues are mitigated or closed within 24 hours. -May serve as a shift supervisor or lead diagnostician, providing guidance and support to help desk staff. **Required qualifications to be successful in this role:** -Clearance: Secret Clearance… more
- Leidos (Springfield, VA)
- …and compliance with federal and DoD standards. Leads troubleshooting and resolution of Tier 3-level network incidents, escalations, and outages **Primary ... Responsibilities** : + Administer, configure, and maintain routers, switches, firewalls, VPNs, and network monitoring tools across diverse network environments. + Design and implement secure network architectures, including segmentation, redundancy, and… more
- TekSynap (Chantilly, VA)
- …scheduled jobs. Incident, Problem, and Change Management + Support incident resolution and troubleshooting for ServiceNow-related issues. + Implement and manage ... Change Requests (CRs) to improve platform efficiency. + Ensure adherence to ITIL best practices in service delivery. Scripting & Automation + Develop and debug scripts using JavaScript, Glide API, and ServiceNow Flow Designer. + Automate workflows and… more
- Burns & McDonnell (Roanoke, VA)
- …+ Assist with the review of clash detection and follows reporting and resolution process. + Assist with the changes to digital model presentations for clients. ... + Assist with the changes to virtual reality simulations for internal and external stakeholders. + Assist with researching and compiling required project-related data and performs metadata audits. + Assist with creating digital delivery content for the… more
- Canon USA & Affiliates (Richmond, VA)
- …performance (demo close ratio). + Use active listening and conflict resolution skills, customize presentations to audience in competitive set-ups/traps, customer ... objections, and product issues. + Obtain commercial quality images that showcase the technology, address competitive issues, and show the clinical advantage of the product. Consistently participates in the Image Acquisition Program. + Gain and Maintain… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …SOP and DAI Client Support Instructions related to Oracle DBA event/incident resolution . -Supports DAI production help desk tickets, ensuring mitigation and closure ... within 24 hours. -Develops and delivers FAQ Solution Documents, DAI PMO Helpdesk SOP, and Customer Help Desk SOP. -Provides functional, technical, architectural, and compliance support for each DAI capability area including Oracle Applications modules and… more
- Bowman (Richmond, VA)
- …teams on complex project issues. + Provide technical assistance in the resolution of design problems that may include performing field investigation or inspections, ... detailed design work and calculations, and detailed checking of design computations done by others, or general coordination of specific design aspects into a project. + Make design recommendations, adaptations, and modifications. + Plan, schedule, conduct,… more