- Koniag Government Services (Alexandria, VA)
- …interactive elements for learner engagement + Create 3D models and high- resolution simulations **Education and Experience:** **Required:** + Bachelor's degree in ... digital design experience + Experience with 3D modeling and high- resolution simulation design + Professional portfolio demonstrating digital design expertise… more
- GE Aerospace (Charlottesville, VA)
- …This role will focus on performance monitoring, contract compliance, issue resolution , invoice reconciliation, tracking change requests for completion of work, ... commercial implications). + Drive root cause analysis for service issues and lead resolution plans in collaboration with Alight / Strada. + Identify opportunities to… more
- GE Aerospace (Glen Allen, VA)
- …the successful delivery of the project + Support test execution and owns defect resolution + Execute cutover tasks relevant to the Materials stream + Be responsible ... and influence across all organizational levels + Proven analytical and problem resolution skills + Ability to influence and build consensus with other Information… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …and data are securely managed. + Supervise the receipt, logging, tracking, resolution , and closure of trouble tickets in accordance with established guidelines. ... Coordinate with Tier-III support as required for advanced troubleshooting and resolution . + Conduct trend analysis and performance monitoring and generate monthly… more
- Ensono (Richmond, VA)
- …and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + ... fix an out of space condition for a VSAM database dataset + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and… more
- City National Bank (Richmond, VA)
- …complex or unusual situations escalated to the next highest authority level for resolution . This includes mentoring and training of Underwriters I and II including ... decision per established policies * Identifies issues and recommends appropriate resolution within policy service level agreements * Analyzes and determines the… more
- City National Bank (Richmond, VA)
- …complex or unusual situations escalated to the next highest authority level for resolution . This includes mentoring and training of Underwriters I and II including ... decision per established policies * Identifies issues and recommends appropriate resolution within policy service level agreements * Analyzes and determines the… more
- Chenega Corporation (Springfield, VA)
- …calls to the appropriate IT Help Desk. + Utilize Attempt First Call Resolution (FCR) for all requests received. + Provide first contact account resets, unlocking, ... troubleshooting, and security issue/error resolution . + Other duties as assigned. **Qualifications** + Bachelor's degree OR + Associate degree OR + High school… more
- Bayer (VA)
- …targets; + Support key grower needs in season, including performance issue resolution ; + Make strategic recommendations to leadership on innovative ways to enhance ... programs, situations, and issues to gain alignment and support to reach resolution ; + Monitor grower account inventory progress, track planned activities, and… more
- US Marine Corps (Quantico, VA)
- …software, operating systems, and hardware problems. Identifies options for problem resolution . Responsible for 1st level call resolution , escalation and ... logging of all inbound help desk requests received by telephone, email and via the trouble ticket system and customer follow-up. Monitors production network connectivity and may provide 1st level network administration duties. Provides World Class Customer… more