- M&T Bank (Arlington, VA)
- …customer assets. + Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and ... guidance to improve and reduce future problem resolution /escalations. + Engages with all team members and business partners as appropriate. + Independently processes… more
- ManpowerGroup (Richmond, VA)
- …deployment, automated testing while leveraging SRE principles + Drive efficient resolution for system outages as well as performance and functional shortcomings. ... critical support situations and effectively, efficiently, and quickly drive successful resolution + Design and implement solutions that leverage cloud services such… more
- Huntington Ingalls Industries (Newport News, VA)
- …Reports (CRs) associated with subcontractor efforts; ensure timely submission and resolution tracking. * Work closely with HII-MT Subcontracts team, Production ... to maintain execution alignment and administrative compliance. * Support discrepancy resolution , Corrective Action Reports (CARs), and root cause analysis with… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- …and diagnosing cyber defense infrastructure anomalies and working through resolution . + Performing impact/risk assessments. + Skill in conducting vulnerability ... and diagnosing cyber defense infrastructure anomalies and work through resolution . + Skill in performing impact/risk assessments. **Qualifications** **Qualifications:**… more
- Chenega Corporation (Springfield, VA)
- …as leadership, coordination, and collaboration for critical and high-priority incident resolution that provides NGA executives and CIO-T leadership with situational ... in Springfield, VA. **Responsibilities** + Manage Critical Priority 1 tickets to resolution . + Monitor operational activities of all cells within the ESC (eg,… more
- GE HealthCare (VA)
- …clinical device security issues from dispatch or identification of issue to resolution . + Maintain daily communication with customers to ensure resolution ... and proper follow-up, leading to customer satisfaction on all device security issues. + Focus on customer needs and satisfaction on device security issues, continuously building on and enhancing relationships with customers to become a perceived partner in… more
- Cardinal Health (Richmond, VA)
- …customer business through contract administration, customer orders, and problem resolution . Performance Monitoring is responsible for monitoring, analyzing and ... complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general… more
- PagerDuty (Richmond, VA)
- …communication tools into powerful operational command centers for incident collaboration and resolution . This is an exciting opportunity as you will own the vision ... + Drive adoption of proactive, context-rich, and automated workflows that improve resolution speed and reduce toil + Collaborate with design, engineering, and… more
- Alfa Laval (Richmond, VA)
- …To highlight problems and deviations + To initiate and run problem resolution and improvement activities. + Communicate with Support Functions ( Quality, ... To highlight problems and deviations + To initiate and run problem resolution and improvement activities. + Communicate with Support Functions ( Quality,… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- …**Responsibilities** + Manage the customer's problem through effective diagnosis, resolution , or implementation of investigation tools to increase productivity for ... of experience. + Manage the customer's problem through effective diagnosis, resolution , or implementation of investigation tools to increase productivity for… more