- Owens & Minor (Richmond, VA)
- …support and change management. + Interact with QA team for defect tracking and resolution + Interface with other touchpoint teams for new projects & issue ... resolution + Manage periodic status meetings with business owners + Work on all aspects of service management in scope SUPPLEMENTAL JOB FUNCTIONS: Performs additional… more
- Owens & Minor (Richmond, VA)
- …new capabilities, features, releases, and enhancements by partnering with IT; facilitates resolution of open design decisions to keep initiatives on track. + ... + Ability to work independently and as a part of a team to seek resolution to problems The anticipated salary range for this position is $90,000-167,000 yr The… more
- TekSynap (Springfield, VA)
- …incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution , coordinating ... of events related to network communications, network utilization and availability analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a month. TekSynap… more
- TekSynap (Ashburn, VA)
- …incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution , coordinating ... of events related to network communications, network utilization and availability analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a month. TekSynap… more
- TekSynap (Springfield, VA)
- …incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution , coordinating ... of events related to network communications, network utilization and availability analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a month. TekSynap… more
- CVS Health (Richmond, VA)
- …Dispute Repricing Analyst will be responsible for the accurate analysis and resolution of provider participation and pricing disputes. This will require knowledge of ... under review. + Coordinate with other departments as necessary to facilitate resolution of claim related participation and pricing issues. + Reading and interpreting… more
- L3Harris (Orange, VA)
- …on solid rocket motor development and production program tasks/problem resolution , etc. Coordinate engineering work; manage technical progress, risk, schedule, ... and other Aerojet Rocketdyne functional organizations to understand and develop resolution to program technical issues 15% - Provide technical consultation to… more
- Verint Systems, Inc. (Richmond, VA)
- …insights and recommendations to engineering and product teams + Track and drive resolution of root causes, ensuring long-term fixes are implemented + Build strong ... require + Mentor teams on best practices in problem identification, analysis, and resolution . **Minimum Requirements:** + 5 years experience in ITSM, SRE or DevOps… more
- CACI International (Sterling, VA)
- …provide support for IT networks including day-to-day operations, monitoring and problem resolution for all the network architecture and devices. You will provide ... 3 technical support for CAN/LAN infrastructure, including troubleshooting, configuration, and resolution of complex network issues. + Respond to escalated service… more
- Verint Systems, Inc. (Richmond, VA)
- …features + Identify, monitor and resolve feature related issues; escalate if individual resolution is not possible + Review documentation and guides created by more ... with databases: SQL + Ability to take ownership of assignments and drive to resolution + Ability to work in a fast-paced, high-energy environment + Knowledge of… more