- Arena Technical Resources, LLC (Springfield, VA)
- …support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. - ... Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution - Provide support for the escalation and communication of status to agency management and… more
- Highmark Health (Richmond, VA)
- …new approaches to achieve improvement. + Take a lead role to ensure the resolution of a variety of more complex architecture and business problems and serve as ... customer walkthroughs and plans; design and technical walkthroughs; and problem resolution and decision making. + Interact with departments across the organization… more
- HCA Healthcare (Richmond, VA)
- …manner. + Work in conjunction with A/R team on follow up and resolution of coding related denials and rejections, including recommendation of new/updated coding ... provides full-service revenue cycle management, or total patient account resolution , for HCA Healthcare. Our services include scheduling, registration, insurance… more
- Amazon (Arlington, VA)
- …develop your team. You demonstrate strengths in problem solving, analytics, issue- resolution , ability to work in a deadline-driven work environment, attention to ... organizational shifts and business needs. * Supports the management of dispute resolution process for customer definition issues. About the team The Global Sales… more
- Capital One (Mclean, VA)
- …reporting capabilities that enable financial regulators to employ a more orderly resolution strategy of large financial institutions in the event of potential ... topics to technology and product partners to enable both the efficient resolution of technical reporting issues and the successful delivery of tech initiatives… more
- Amentum (Springfield, VA)
- …developing recommendations for improvement. + Provide service excellence in guidance and resolution to internal and external customers' questions and inquiries in a ... + Accurately detail information and document status of all issues, to include resolution , in the Quality Audit Report Tracker (QART) system. + Create/Prepare metrics… more
- Arena Technical Resources, LLC (Sterling, VA)
- …of identified work products Facilitate program completion activities to include resolution of CM-related issues Contribute to the creation and maintenance of ... planning efficiency Experience with program closure activities and issue resolution Knowledge of the software system development lifecycle, including requirement… more
- TD Bank (Manassas, VA)
- …to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation and problem ... resolution where necessary + Actively promotes the Bank's presence/brand within the community through participation and leadership in community business groups,… more
- Palo Alto Networks (Reston, VA)
- …and enhances cybersecurity. Your prompt support for our clients ensures swift resolution to keep their environments secure. This requires you to move swiftly ... customers and partners + Effectively manage support cases from recording to resolution , including timely follow-ups + Conduct fault isolation and root cause analysis… more
- Siemens Energy (Virginia Beach, VA)
- …and track support cases using the company's ticketing system, ensuring timely resolution and follow-up. Provide comprehensive incident reports to the engineering and ... issues to advanced support or Engineering when necessary and track the resolution progress. + Work alongside customers, collaborators, or site managers as needed… more