- …and cultivate team building between the client, company personnel and the contractor in resolution of project issues at the lowest possible level. + Brief the client ... issues and provide possible solutions. + Make presentations to the Dispute Resolution Board in connection with project disputes. + Analyze complex construction and… more
- CACI International (Norfolk, VA)
- …computer system resources utilization and effectiveness + Coordinate the resolution of production-related problems + Establish and maintain proper relationships ... Team performance and development + Customer satisfaction levels + Problem resolution metrics + Resource utilization optimization + Service delivery effectiveness… more
- General Dynamics Information Technology (Chantilly, VA)
- …diagnose, isolate, and resolve system service failures to meet program resolution timelines (Critical, Essential and Support) + Reseat cards, reboot hardware, ... to operations: technicians on incident troubleshooting actions, coordination, and resolution status + Communicate incident ticket: change request updates with… more
- Applied Research Associates, Inc. (Arlington, VA)
- …client and regulatory requirements. + Provide technical leadership in the resolution of design issues, including troubleshooting and recommending corrective actions ... to troubleshoot design and construction issues, ensuring timely and cost-effective resolution . + Strong written and verbal communication skills, with the ability… more
- V2X (Norfolk, VA)
- …assist in troubleshooting C4ISR issues and make recommendations concerning issue resolution and system employment and optimization. + Works with shipboard ... end-to-end connectivity to satisfy fleet C4ISR requirements. + Documents issues and resolution of issues using INTELSHARE FSET Status Reports and after action… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …Sets/manages application parameters. - Troubleshoots technical application problems and coordinates resolution of problems with other support groups. - Monitor and ... application problems. - Troubleshoots technical applications problems and coordinates resolution of problems with other support groups. - Monitor, coordinate,… more
- Mass Markets (VA)
- …video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of resolving the ... maintain regular attendance and punctuality + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service oriented (empathetic,… more
- TekSynap (Chantilly, VA)
- …adaptation, configuration or enhancement ofcustomertechnical products,programs + Performproblem resolution on the telephone with users, walkingthe user through ... systems in use at customer sites + Provideexpertisefor the resolution of technical problems, troubleshoots products andmodifiesproducts to customer requirements… more
- ZOLL Medical Corporation (Fairfax, VA)
- …and understanding of current policies and procedures required to determine claim resolution . + Overpayment Resolution - Process or appeal refund requests ... following federal, state and/or payor guidelines. + Legal/Subrogation Requests - Knowledge of HIPAA and multiple state guidelines to process attorney requests. + Coordination of Benefits - Ability to review eligibility response and determine payor sequence.… more
- V2X (Springfield, VA)
- …able to successfully meet customer requirements. + Independently troubleshoot and recommend resolution to the customer for any BIM related issues. + Contribute to ... able to successfully meet customer requirements. + Independently troubleshoot and recommend resolution to the customer for any BIM related issues. + Contribute to… more