- Jacobs (Reston, VA)
- …respond when appropriate and coordinate with Owner and Engineer for a timely resolution * Coordinate the timely review of shop drawings, product data, equal product ... knowledge of construction scheduling * Adept at interpersonal relationship building, conflict resolution , and participating on diverse teams * Must be proficient in… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …manage Fleet Vendor relationship including day to day operations and issue resolution . Escalate issues as appropriate to senior management. + Proactively source and ... + Manage day-to-day field fleet program, including vendor relationships and issue resolution . + Monitor fleet usage, ensure maintenance schedules, and manage cost… more
- Insight Global (Arlington, VA)
- …Power Supply (UPS); troubleshoot and resolve communications equipment; facilitate resolution of network hardware and software problems and monitor network ... traffic and optimize network performance. -Maintain remote user assistance capabilities, Internet connectivity for standalone workstations, and provide technical assistance for relocations and moves. -Create, update, and track service call requests, and stage… more
- Truist (Glen Allen, VA)
- …8. Serve as secondary contact for new account openings and problem resolution , offering applicable products and services to clients and prospects. Handles ... proportionate volume of work based on branch demands. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with… more
- Leidos (Norfolk, VA)
- …valid state license required. **What You'll Get to Do:** *Manage the resolution of customer tickets according to established Service Level Requirements (SLRs). ... *Ensure proper ticket-handling according to guidelines set in place. *Properly troubleshoot and resolve user computer issues including hardware and software-related concerns. *Ensure customer related tasks are completed within the timeline set. *Troubleshoot… more
- Abbott (Gladys, VA)
- …and follow Quality System by accurate and timely documentation of complaint resolution + Understand and practice regulatory and compliance procedures + Maintain a ... safe work environment following laboratory safety guidelines + Schedule and complete routine preventive maintenance, installations and other updates provided by Abbott. **Integrate effectively into the service team:** + Work effectively within a diverse and… more
- Leidos (Ashburn, VA)
- …degradation of services or outage issues information to customers and help with resolution . + Ensure your assigned tickets stay within the program's SLO commitments. ... + Document procedures, configurations, and troubleshooting steps to enhance knowledge sharing. **Basic Qualifications:** + BS/BA degree and 8 years of prior relevant experience or a Masters' degree with a minimum of 6 years of previous relevant experience; or… more
- American Airlines (Norfolk, VA)
- …flight close-out procedures + Accept, check and tag passengers' baggage at resolution centers, full-service ticket counters, and first class ticket counters + ... Maintain timeline of flight boarding process + Perform customer service on the job training + Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations + Assist passengers with self-service kiosk… more
- Bon Secours Mercy Health (Colonial Heights, VA)
- …with consideration for surgical case time, instrument and equipment conflict resolution ,and other required resources. Notifies surgical scheduling/surgical unit of ... any special equipment needs and requests. + Serves as primary customer relation for system with all surgeon offices, specialty nurse managers and surgical specialty coordinators, notifying them of surgical case scheduling changes, class attendees and daily… more
- Lumen (Richmond, VA)
- …and enforce SLA compliance with RazorFlow for invoice ingestion, validation, and dispute resolution . + Collaborate with ENX and AIM teams to ensure timely postings ... and accurate expense recognition. + Lead onboarding, training, and integration of new Network Expense Operations employees in India by end of 2025. + Support the Lumen Transformation Office's Low Cost Location initiative with M&S. + Manage deployment of… more