- Amazon (Arlington, VA)
- …move notifications, destination lists, and other related tasks. * Support defect resolution processes related to space allocation. * Maintain clear and consistent ... communication with business units, providing updates and addressing any concerns or questions related to real estate and portfolio matters * Identify opportunities for improving move and space management processes, implementing changes to enhance efficiency… more
- Comcast (Reston, VA)
- …and Support teams to map product behavior to incident patterns and resolution paths. + Develop and maintain product-specific incident response guides, templates, and ... tools. + - Collaborate in the design of incident reporting dashboards and communication protocols. + Assist in defining and refining incident severity classification, SLAs, and escalation pathways from a product perspective. + Participate in post-incident… more
- KeenLogic (Mclean, VA)
- …and direction to project teams, fostering collaboration and ensuring timely issue resolution + Oversee the sustainment, operations, and development of DoD enterprise ... systems + Manage large-scale configuration management efforts and multi-environment synchronization + Ensure optimal system performance and compliance with applicable security regulations and standards + Oversee and support global help desk operations to… more
- CACI International (Reston, VA)
- …met. * Support system and user acceptance testing activities, including issue resolution . * Supporting the functional and technical activities for the customer's ... financial management and contract writing system reporting tool. * Provide subject matter expertise in support of reports technical activities. * Continuously increases knowledge of Business Intelligence applications/tools. * Work independently with minimal… more
- DXC Technology (Richmond, VA)
- …transparency, collaboration, and innovation. + Lead governance processes, facilitate issue resolution , and serve as the point of escalation for performance concerns. ... + Coordinate cross-functional engagement (Strategic Partners and Alliance, Legal, Operations, Delivery, Sales, Finance) to ensure end-to-end accountability. + **Risk Management & Compliance Oversight** + Implement process to proactively identify and assess… more
- Childrens Hospital of The King's Daughters (Norfolk, VA)
- …activities to support medical practices. + Provides timely and appropriate resolution to patient, customer, physician, personnel, vendor and organizational concerns ... or complaints. + Provides leadership and guidance to support daily operations. + Performs other duties as assigned. + LICENSES AND/OR CERTIFICATIONS + None required. + MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS + College degree in a related field and/or 3-… more
- CVS Health (Salem, VA)
- …bottles and additional bottles needed to fill a prescription + Problem Resolution : + Identifying challenging patient or colleague interactions and choosing the best ... course of action when faced multiple options + Physical Demands: + Be mobile and remain upright for extended periods of time + Lift, scan, and bag items + Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items + Move fingers… more
- CVS Health (Falls Church, VA)
- …and address complex health and social indicators which impact care planning and resolution of member issues. + Assessments take into account information from various ... sources to address all conditions including co-morbid and multiple diagnoses that impact functionality. + Assessments include the member's level of work capacity and related restrictions/limitations. + Reviews prior claims to address potential impact on… more
- Huntington Ingalls Industries (Reston, VA)
- …program and technical reviews, risk and quality management, program issue corrective actions/ resolution across all active projects + Develop and document a process ... for managing worldwide stakeholders and operating locations; plan and conduct program systems engineering activities IAW contractual requirements + Innovate to continuously on-ramp and integrate advanced technologies into new and existing solutions for… more
- ADP (Norfolk, VA)
- …serve as ADP's front-line for solving clients' challenges, including issue resolution , answering questions, helping clients, training their users on ADP technology, ... and more. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different… more