- Fiserv (Richmond, VA)
- …client value and satisfaction. + Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and ... major Professional Services projects. + Coordinate team education on Digital Channels and Electronic Payments products as needed. + Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of… more
- ASM Research, An Accenture Federal Services Company (Arlington, VA)
- …that is demanding, sometimes stressful and requires independent thinking, problem resolution and responsible actions with minimal direct oversight by senior ... management. + Must be well versed in life cycle and project management methodologies. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of… more
- American Electric Power (Roanoke, VA)
- …questions from the field, problem diagnosis and research, troubleshooting, tracking and resolution . + Perform asset-level management of IPS data by updating asset ... attributes for new capital assets, processing testing documentation, updating asset statuses after in-servicing, and other associated items as needed. + Perform quality assurance of Transmission Field Services data by routine checks of accuracy of asset… more
- CACI International (Alexandria, VA)
- …Steering Group (ISG) by coordinating meetings and teleconferences, facilitating issue resolution , and contributing to informed decision-making for the DoD CIO. + ... Support reviews of DoD IT systems to ensure compliance with Subtitle III of Title 40 USC (Clinger-Cohen Act) and DoDI 8330.01 interoperability certification requirements. + Apply DoDI 8310.01 to verify IT standards compliance and conformance across systems and… more
- Turner & Townsend (Manassas, VA)
- …vendors & making recommendations to client, and using dispute prevention/management/ resolution procedures to manage payment requisitions, change orders, and ... contractual disputes + Manage & monitor invoicing process + Benchmark performance against other successful commissions. + Manage all facets of the final accounting process and post contract audits and account close outs. + Hold post-contract reviews with the… more
- SOS International LLC (Reston, VA)
- …Prepare graphics for both print and digital submissions, ensuring correct resolution , file format, and color settings. Manage multiple graphics requests ... simultaneously while meeting tight deadlines. Support senior designers and proposal team members with additional creative tasks as needed. Minimum Requirements Proficiency in Adobe Creative Suite (Illustrator, InDesign, Photoshop) with a strong emphasis on… more
- Nightwing (Sterling, VA)
- …asset owners who experience cyber-attacks, providing immediate investigation and resolution . Contract personnel perform investigations to characterize of the ... severity of breaches, develop mitigation plans, and assist with the restoration of services. Nightwing is seeking a Cyber Network Defense Analyst to support this critical customer mission. The CDNA uses information collected from a variety of sources to… more
- MSC Industrial Supply Co. (Salem, VA)
- …Communicates customer concerns to management to ensure effective and lasting problem resolution . " Works closely with vendors to locate sources for product, produce ... quotes, expedite orders, and arrange product training. " Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC s vision and unity of purpose. " Participation in special projects and performs additional duties as… more
- TEKsystems (Hampton, VA)
- …requested. * Escalate calls or issues to the appropriate designated staff for resolution as needed. * Attend meetings and trainings as requested and maintain ... up-to-date knowledge of all programs and systems. * Perform other duties as assigned by management. Minimum Requirements: + High School diploma with 1-3 years of experience in customer service + High speed internet with DL requirement of 25 Mbps and 5 Mbps… more
- The MITRE Corporation (Mclean, VA)
- …+ Exceptional leadership, communication, and collaboration skills, including conflict resolution , influence, and trust-building. + Experience working across multiple ... technical disciplines and a desire to assess novel national security systems and sensors in operational contexts. + Active TS/SCI with SAP eligibility. + This position requires a minimum of 4 days a week on-site . Preferred Qualifications: + Knowledge of and… more