- NANA Regional Corporation (Winchester, VA)
- …+ Proactively identify, assess, and mitigate program risks. Lead resolution of issues through structured problem-solving, escalation paths, and collaboration ... with client and contractor stakeholders. + Produce executive-level briefings, program reviews, and data-driven reports for government and company leadership. Support governance processes including investment reviews and compliance reporting. **Qualifications**… more
- Coinbase (Richmond, VA)
- …issues / risks, succinctly communicate issues, and proactively collaborate to ensure timely resolution *What We Look For In You (ie. Job Requirements)* * 6+ years ... of technical program management experience at a technology company and/or in a technical capacity. * Bachelor's degree in computer science, or equivalent * Enjoy solving hard problems and can turn incomplete, conflicting, or ambiguous inputs into action plans… more
- Xerox (Ashland, VA)
- …fashion or if you encounter any reasons that are preventing the timely resolution of a service call. \#LI-KW1 \#LI-ONSITE Xerox is an Equal Opportunity Employer ... and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal,… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …including help desk, customer communication, trouble ticketing, and issue resolution + Experience with Department of Defense Security Technical Implementation ... Guidelines + Experience with network and performance monitoring tools (SolarWinds, etc.) + Experience in network security technologies including firewalls, VRFs, and port-security/802.1x + Familiarity with Cisco VoIP, including PoE switches and Call Manager +… more
- Coinbase (Richmond, VA)
- …Accounting Policy, you will play a crucial and visible role helping to drive resolution to accounting topics at the frontier of the crypto industry. The candidate ... will possess an exceptional knowledge of US GAAP and have a passion for critically applying accounting principles to existing and new business activities. The candidate will combine this with exceptional soft skills necessary to be successful in this role… more
- Nightwing (Sterling, VA)
- …asset owners who experience cyber-attacks, providing immediate investigation and resolution . Contract personnel perform investigations to characterize of the ... severity of breaches, develop mitigation plans, and assist with the restoration of services. Nightwing is seeking a Host Base Systems Analyst to support this critical customer mission. Responsibilities: - Assisting Federal leads with overseeing and leading… more
- Leidos (Alexandria, VA)
- …in an evolving enterprise. + Provide follow-up reports (technical findings, feedback, resolution steps taken, After Action Reports (AARs)) for root cause analysis, ... engineering technical assessment and process improvement initiatives. + Assist Deskside Support and Tech Refresh personnel experiencing issues reimaging workstations and troubleshoot local Distribution Point access. + Support customer requirements in a… more
- Coinbase (Richmond, VA)
- …handling customers proactively to mitigate issues, handling contacts through to resolution , and collaborating across teams of subject matter specialists to fix ... issues with urgency. * Model an investigative mentality: utilize data and customer feedback to help address critical customer issues at the root cause and eliminate defects in the customer experience. * Proactively identify customer needs before they become an… more
- Amazon (Arlington, VA)
- …customers by developing A to Z level of understanding for given asset. Drive resolution of critical asset issues as well as support processes/systems deep dives to ... ensure root cause analysis and correction resulting in improved customer experience. Define key performance indicators - develop metrics and service level agreements for core programs and processes, and track delivery against program objectives as they relate… more
- CACI International (Hampton, VA)
- …Ensure that the relevant stakeholders are kept informed during incident resolution . + Policy Implementation: Assist in the implementation and enforcement of ... cybersecurity policies, standards, and guidelines across the organization. Collaborate with departments to ensure they are aligned with industry best practices and compliance requirements. + Security Project Support: Provide insights and expertise to… more