- Citigroup (Reston, VA)
- …and written/verbal communication skills + Thorough problem recognition and resolution skills + Pro-active disposition with ability to work autonomously ... and within a team Proficient in various spreadsheet and word processing applications (Excel and Word), including the use of graphs and charts and financial analysis software + Typically deals with complex and variable issues with substantial potential impact,… more
- Republic Services (Richmond, VA)
- …as needed, with technician. + Conduct Quality Control Inspections, track issues and resolution to ensure all work is properly completed in accordance with Company's ... safety and compliance procedures and federal and state regulations. + Oversee repair diagnostics on more complex matters and provide coaching, where necessary; may be required to road test vehicles to determine necessary repairs. + Oversee maintenance shop… more
- GovCIO (Richmond, VA)
- …requirements + Provide technical expertise and ownership in the diagnosis and resolution of an issue, including the determination and provision of workaround ... solution or escalation to service owners + Ensure delivered solutions are realized in time frame committed; work in conjunction with project sponsors to size and manage scope and risk + Provide thought leadership in industry and to fellow team members across… more
- Koniag Government Services (Arlington, VA)
- …phones. + Tier II technicians are the primary POC for incident and problem resolution and escalation. + Knowledge of a wide range of applications, operating systems, ... protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base. + Ensure Information Assurance (IA) requirements are met for all devices. + Knowledge of automated system customer support… more
- Target (Fredericksburg, VA)
- …team culture across the store + Guest engagement; problem-solving and resolution + Retail business fundamentals + Setting and planning department(s) ... monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goals + Managing a team of hourly team members and team leaders while creating business strategies and goals + Recruiting, selecting and talent… more
- HCA Healthcare (Richmond, VA)
- …provides full-service revenue cycle management, or total patient account resolution , for HCA Healthcare. Our services include scheduling, registration, insurance ... verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted… more
- Cardinal Health (Richmond, VA)
- …complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general ... direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with Manager or senior… more
- Aston Carter (Gainesville, VA)
- …cars are accounted for in the lot and communicate any starting issues for resolution before reactivation. Essential Skills + High School Diploma + Ability to learn ... and utilize all company systems and equipment. + Outstanding customer service skills and ability to provide up-to-date information. + Time management skills and ability to complete tasks efficiently. + Confidence, assertiveness, and decisiveness with a sense… more
- Amentum (Fort Belvoir, VA)
- …Chemical, Biological, Flame, and Detection. + Assignment area involves resolution of complex problems associated with the protection, survivability, and ... lethality of Warfighter and Soldiers in various combat and utility environments. + Coordinate and conduct materiel system investigations and analysis to determine the feasibility of various advanced technological and product development approaches, to define… more
- Sharecare (Richmond, VA)
- …and prioritize caller needs, questions and concerns. + Formulate plans of resolution and respond appropriately and efficiently. + Maintain and restore customer ... satisfaction and partner with other teams as needed. + Perform problem analysis, problem determination and recommended resolutions to the callers in accordance with standard protocol. + Proactively educate caller on program benefits. + Meet or exceed… more