- Serco (Arlington, VA)
- …Defense Acquisition documentation processes. + Assist in reviewing and analyzing resolution options to Navy and Joint requirements documentation comments. + Attend ... government meetings that can influence requirements generations or updates such as: Naval Aviation Requirements Group (NARG), Critical Design Reviews (CDR), and Program Reviews/ Meetings and provide requirements-based analysis to OPNAV (N98) staff. + Assist in… more
- Cardinal Health (Richmond, VA)
- …performance and uptime + Lead and participate in high-impact incident resolution (P1/P2) using playbooks, logs, and anomaly detection tools (Splunk, Dynatrace) ... + Develop and tune alerting strategies based on SLIs/SLOs, error budgets, and historical incident data to minimize noise + Build and enhance dashboards for latency, error rates, throughput, and system health + Automate runbooks and response workflows using… more
- Motion Recruitment Partners (Arlington, VA)
- …responsibilities. + Experience with clustering technologies for failover and incident resolution . + General understanding of routing, DNS, Ethernet, and network ... infrastructure. + Familiarity with Microsoft SCOM for alerting and Altiris for incident tracking. + Experience with tools like Veeam for backup and recovery. + Familiarity with technologies such as TMG/ISA and remote access platforms. + Experience supporting… more
- Merck (Richmond, VA)
- …addressing global audit and inspection findings, ensuring timely and effective resolution . + **Regulatory Intelligence & Trend Analysis:** Gather and analyze ... regulatory updates and inspection outcomes to identify trends, drive improvements, and report findings to senior quality and management councils. + **Regulatory Consultation:** Offers proactive interpretation and consultation to project teams and sites on… more
- TEKsystems (Reston, VA)
- …remediation and troubleshooting steps, escalating as needed, and following through to resolution . Pay and Benefits The pay range for this position is $50.00 ... - $65.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits… more
- CVS Health (Richmond, VA)
- …of referred member's needs/eligibility and recommends an approach to case resolution and/or meeting needs by evaluating member's benefit plan and available ... internal and external programs/services. -Identifies high risk factors and service needs that may impact member outcomes and care planning components with appropriate referrals. -Coordinates and implements assigned care plan activities and monitors care plan… more
- ADP (Norfolk, VA)
- …client expectations. You will escalate issues when necessary and communicate status and resolution to the client. You will also share upcoming changes with your ... clients that could impact them and address their concerns. You will create standard client documentation and update it regularly. **TO SUCCEED IN THIS ROLE:** Required Qualifications + At least two years of experience, OR + Military Experience. We recognize… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …assurance processes for new web features, assisting in the identification and resolution of errors before implementation. - Maintain a basic understanding of system ... capabilities and assist in implementing new functionalities under the direction of senior team members. - Monitor website performance metrics and assist in the preparation of reports that provide insights into site performance and user behavior. - Provide… more
- Shuvel Digital (Vienna, VA)
- …on the position description. Description: Qualifications + Significant experience in problem resolution including determining root cause, scope and scale of issues + ... Experience in working in collaborative work teams + Experience in working large projects/initiatives which have business risks and impact + Significant experience leading system and user acceptance testing, including test planning, writing test cases, and test… more
- Amazon (Arlington, VA)
- …move notifications, destination lists, and other related tasks * Support defect resolution processes related to space allocation * Maintain clear and consistent ... communication with business units, providing updates and addressing any concerns or questions related to real estate and portfolio matters * Identify opportunities for improving move and space management processes, implementing changes to enhance efficiency… more