- Houston Methodist (Houston, TX)
- …Role models clear and professional communication to facilitate problem resolution to achieve mutual understanding. Teaches others to critically think ... huddle. Role models clear and professional communication to facilitate problem resolution to achieve mutual understanding. **SERVICE ESSENTIAL FUNCTIONS** + Oversees… more
- Bank of America (Fort Worth, TX)
- …Consultant II will own the management, research, and communication of resolution to client issues while demonstrating expert knowledge of policies, procedures ... of operation - Strong desire for point of call resolution - Focus on client satisfaction **Desired Qualifications:** -...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
- Mass Markets (Killeen, TX)
- …manner + Troubleshoot and resolve customer issues, aiming for first-call resolution + Research internal systems to locate missing information and coordinate ... confidentiality and care + Escalate complex issues to the appropriate team or manager + Stay current with updates by attending training sessions and reviewing new… more
- GovCIO (El Paso, TX)
- …Service Desk Technician supporting ARPA-H. Deliver excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside ... and requests via ticketing management system by updating troubleshooting and resolution efforts and efficiently escalating tickets to appropriate teams when… more
- PNC (Dallas, TX)
- …a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. PNC will not provide sponsorship for employment visas or participate ... in order to maintain a stable production environment. * Incident detection, resolution and/or escalation. Analyze and identify root cause of incidents. Gathers… more
- GovCIO (Austin, TX)
- …+ Three years of demonstrated experience involving identification, evaluation and resolution of application-level production issues observed or elevated to the group ... for resolution + Three years of demonstrated support of Microsoft...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Wolters Kluwer (Houston, TX)
- …expert guidance on complex employee relations issues, policy interpretation, conflict resolution , and performance management. To support the centralized team model, ... HR Operations, and Legal functions for policy/process development or modification, manager and employee training, and other risk mitigation and compliance… more
- CDM Smith (Austin, TX)
- …site conditions and impacts. Perform schedule Time Impact Analysis and resolution of potential schedule/work problems. Ensures the timely scheduling and forecast ... change requests, bid schedule comparisons, new work item estimates, and resolution of potential schedule/work problems. Provides technical guidance and training to… more
- Consolidated Electrical Distributors (Pasadena, TX)
- …execution across the Division APR's without variability. Reports to: PC Manager , Shared Resource Minimum Qualifications: + Proficient in Microsoft Excel, Microsoft ... + Flexible Schedule + RAMP / CHAMP Program experience + Sales problem resolution ADDITIONAL COMPETENCIES: + Task oriented with strong organizational skills + Strong… more
- ADP (El Paso, TX)
- …be responsible for providing 2nd and 3rd level post-live issue resolution within Service Level Agreement timeframes - specifically investigation, solution ... are maintained. + Deliver effective client communications and ticket management/ resolution via CRM. + Ensure that customer needs are...that customer needs are addressed; work with GlobalView Product Manager on items that are not currently part of… more