- Lincoln Financial (Austin, TX)
- …This includes installation, configuration, and sustainment of Dell Power Protect Data Manager (PPDM), Dell Networker backup and Dell Cyber Vault recovery software ... infrastructure, services, backup system(s) network connectivity, and performance issues to resolution , completely and accurately documenting all work activity in the… more
- Houston Methodist (Houston, TX)
- …conducts quality assurance audits, trains and mentors staff, provides feedback to manager on developmental needs, participates in the development of staff, leads and ... work relationships such as mitigation of conflict, leading problem-solving and resolution efforts. Recommends initiatives to improve department scores for employee… more
- WATTS (Fort Worth, TX)
- …the customer solutions team, ensuring high-quality warranty support, effective problem resolution , and exceptional customer experiences. They lead, coach, and train ... goals and performance measurement standards. + Coordinate efforts with Customer Solutions Manager to ensure work is prioritized and completed as required. + Maintain… more
- Amazon (Austin, TX)
- …Intelligence? Then we're looking for you! We are seeking a Principal Product Manager Tech to join the Customer Engagement Technology (CET) Team. You will be ... a contact experience that effectively routes the customers to the quickest resolution , as well as maintaining the overall CS contact center configurations. We… more
- Bank of America (Plano, TX)
- …includes coordinating cross team efforts to perform root cause analysis and problem resolution . You will work in a team environment to plan and implement software ... system defects, lead root cause analysis, and drive permanent resolution + Ensure appropriate monitoring is in place and...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
- NASCO (Austin, TX)
- …integrations with other enterprise applications. Contributes to incident resolution , system enhancements, migrations, and best practice implementations within ... Exchange Online, Microsoft Teams, Teams Voice, and OneDrive. Communicates to manager regarding status of projects and initiatives. **Responsibilities** + Provides… more
- NASCO (Austin, TX)
- …this role drives strategic planning, proactive performance monitoring, and incident resolution to minimize downtime and ensure business continuity. The Lead Network ... CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager ), Palo Alto PCNSE + ITIL or PMP certification for expertise… more
- CVS Health (San Antonio, TX)
- …the district to cover pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support our pharmacy teams. While ... Performance Coordinator (DPC); overseeing the pharmacy and serving as the Pharmacy Manager 's proxy during bench shifts without overlap + Supporting safe and accurate… more
- HCA Healthcare (Austin, TX)
- …processes and staffing issues to the Patient Access Supervisor or Patient Access Manager . You will also provide assistance to staff level employees as necessary to ... order supplies according to budget guidelines and department needs + Assists Manager and/or Supervisor in creating staff schedules and ensures adequate coverage +… more
- Medtronic (San Antonio, TX)
- …and issues at customer sites. * Reports necessary complaints and partners with Clinical Manager /NRC to ensure full resolution * Files weekly site visit and ... Works as a team member with the Enabling Technologies Region Manager and Clinical Manager to prioritize customer technical support and service expectation goals.… more