- ThermoFisher Scientific (South San Francisco, CA)
- …quickly identifies the course of action with a goal of first call resolution within established turnaround times + Represents Thermo Fisher Scientific at all times ... throughout customer locations, expertly and positively **Keys to Success:** **Education** + High school diploma or equivalent required. **Experience** + Ability to present and articulate points by verbal and written communications. + 2-3 years of dynamic… more
- Cardinal Health (Sacramento, CA)
- …tasks and projects + Take a proactive approach to account reviews, issue resolution , and other key initiatives + Develop and enhance current processes with cross ... functional partners to drive efficiencies + Works on complex projects of large scope + Comfortable with customer meetings and interactions + Manages day-to-day interactions on behalf of sales counterpart + Develops technical solutions to a wide range of… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …technical aptitude, and a desire to "own" customer incidents and requests to resolution . The Full Time Service Desk Analyst provides customer support, service and ... technical support through analysis and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a shared services environment, the candidate should be… more
- Fujifilm (Sacramento, CA)
- …Maintains effective communication with HCUS team to foster effective problem resolution . + Promotes professional customer service relationships and maintains good ... will. + Assists customers with any product issues, when requested. + Performs other duties as may be assigned by management. + Maintains a safe work environment. Takes corrective action, where appropriate. + Comply with all applicable US Food and Drug… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …batch processing issues and errors, edit code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide ... information and solutions in a timely manner. + Works with a moderate degree of supervision to deliver consistent results and effective resolutions to customers. + Provides support to Customer to research and confirm COD processing status of data such as… more
- Veterans Affairs, Veterans Health Administration (Los Angeles, CA)
- …the point of contact for the coordination of material support and resolution of logistic problems; conducts forecasting and quantitative analysis; conducts spot ... is not a virtual position. Position Description/PD#: Inventory Management Specialist /PD99824S and PD99824S Relocation/Recruitment Incentives: Not authorized Requirements Conditions… more
- Ferrotec USA (Livermore, CA)
- …and triage the helpdesk queue, ensuring accurate categorization, prioritization, and timely resolution of tickets. . Document all work performed, contribute to SOPs ... and the internal knowledge base, and mentor junior technicians on best practices. . Collaborate with cross functional teams and external vendors on IT projects and continuous improvement initiatives. . Maintain network security and performance through routine… more
- Xylem (Mira Loma, CA)
- …customer files with sales contracts and other information. + **Customer Billing Resolution ** : Investigates and resolves billing issues related to customer disputes ... as relayed from A/R collections team. + **Sales Support** : Provide price & availability, formal quotations and other pre and post order support functions. + Perform backup coverage within specific team and across other teams of similar function. + Comply with… more
- Southland Industries (Union City, CA)
- …training to customers. Provides and documents feedback on problem evaluation and resolution to project leaders. + Attends pre-booking meetings to gain knowledge of ... the sales estimate and project scope. Works with engineering group and/or supervisors to analyze plans, specifications, and contract to determine system requirements. Selects products, sizes, types, and location placement to ensure products meet specification… more
- GovCIO (Alameda, CA)
- …and/or maintenance for local, off-site and/or remote locations + Serves as technical specialist for the resolution of complex network problems. + Provides field ... reporting as required **Qualifications** + Bachelor's with 8+ years of deployment engineering experience (or commensurate experience) + Clearance Required: Must be clearable up to an active Secret clearance M0666 **Company Overview** GovCIO is a team of… more