- Cardinal Health (Tallahassee, FL)
- …their situation + Handle all escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client + Responsible for ... reporting any payer issues to the appropriate team + Must self-audit activities to ensure accuracy and efficiency for the program **_Qualifications_** + Previous customer service experience, preferred + High School diploma or equivalent, preferred +… more
- MUFG (Tampa, FL)
- …of artifacts to determine methods of intrusion and best course of resolution while driving security improvement + Strong Incident Response knowledge and experience ... + Theoretical and practical knowledge with Mac OS, Linux, Windows operating systems and clouds + Experience with security data collection, analysis and correlation + Well-developed analytic, qualitative, and quantitative reasoning skills + Demonstrated… more
- Molina Healthcare (FL)
- …of responsibility (eg, Provider Services/Provider Inquiry Research & Resolution , Provider Contracting/Provider Relationship Management). + Provides timely, accurate ... generation and distribution of required reports that support continuous quality improvement of the provider database, compliance with regulatory/accreditation requirements, and Network Management business operations. Report examples may include: GeoAccess… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …technical aptitude, and a desire to "own" customer incidents and requests to resolution . The Full Time Service Desk Analyst provides customer support, service and ... technical support through analysis and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a shared services environment, the candidate should be… more
- Deloitte (Tampa, FL)
- …communication skills + Proactive approach in performing duties, problem solving, and issue resolution + Proficiency in the use of MS Office - Word, Basic Excel ... and PowerPoint + Exposure to contract language associated with complex IT services contracting + Education: BBA/BA/BS in related field + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in… more
- Cardinal Health (Tallahassee, FL)
- …tasks and projects + Take a proactive approach to account reviews, issue resolution , and other key initiatives + Develop and enhance current processes with cross ... functional partners to drive efficiencies + Works on complex projects of large scope + Comfortable with customer meetings and interactions + Manages day-to-day interactions on behalf of sales counterpart + Develops technical solutions to a wide range of… more
- Truist (Orlando, FL)
- …cases/claims/inquiries escalated by internal departments and client service centers to resolution . Claims/inquiries related to Regulation E are met in accordance ... with the CFPB (Consumer Finance Protection Board). 3. Adhere to department standards documenting actions taken on electronic payments in an accurate and timely manner via appropriate workflow systems. 4. Follow security and operational control procedures for… more
- NBC Universal (Miami, FL)
- …on any action items/MAPs resulting from audit and provide documentation supporting resolution . . Assists in interfacing with outside regulatory agencies as required, ... eg, Fire Department, Occupational Health & Safety (OSHA) representatives.Other responsibilities as assigned, which may include Fleet management, Ergonomics, Emergency Evacuation Drills, E-Waste, chemical management, and incident investigation. Eligibility… more
- First National Bank of Omaha (Orlando, FL)
- …Keeping:** Maintain accurate records of customer interactions and transactions. Problem Resolution :** Address and resolve customer issues and complaints in a ... professional and courteous manner. Team Collaboration:** Work closely with other team members to ensure seamless customer experience. **Administrative and Operational Support:** Support the Operations Manager in overseeing the needs of guests and ambassadors,… more
- Fujifilm (Tallahassee, FL)
- …Maintains effective communication with HCUS team to foster effective problem resolution . + Promotes professional customer service relationships and maintains good ... will. + Assists customers with any product issues, when requested. + Performs other duties as may be assigned by management. + Maintains a safe work environment. Takes corrective action, where appropriate. + Comply with all applicable US Food and Drug… more