- Mott Haven Academy Charter School (Bronx, NY)
- Family and Student Specialist Job Description Hired by the Executive Director and The Principal Please note: MSW or school counseling licensure is required for this ... with other students and adults + Value and promote peaceful conflict resolution and creative and authentic problem solving; Uphold the school's System of… more
- Deloitte (Jericho, NY)
- …solutions. Recruiting for this role ends on 1/30/2026 Work you'll do As a Specialist Master you will: + Manage client relationships with excellent written and oral ... locks + Experience with interfaces connected to BRIM, monitoring, and issue resolution + Experience with receivables clearing and applying locks, downloading of run… more
- Vernon Downs (Vernon, NY)
- …regarding hardware and software problems. * Perform on-site analysis, diagnosis, and resolution of technology problems for a variety of end users, and recommend ... to ensure problem has been adequately resolved. * Perform post- resolution follow-ups to help requests. * Develop help sheets...questions lists for end users. * Responsible for quick resolution of all technology related issues. * Assist in… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …team members as appropriate. + Monitors and tracks incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the ... ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time...supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to improve knowledge, skills… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …directing incoming calls to appropriate staff members. + Provide Help Desk resolution of customer service issues to ensure complete client satisfaction. + Provide ... Help Desk resolution of Pharmacy Network problems to ensure complete client satisfaction. + Assist with the coordination and implementation for the startup of new… more
- KeyBank (Amherst, NY)
- …inquiries + Assist with IRA/Health Savings Account transaction discrepancy report review/ resolution + Assist Retirement Reporting System daily balancing + Contribute ... in deposit products and regulations + Strong research skills and proven problem resolution skills COMPENSATION AND BENEFITS This position is eligible to earn a base… more
- Molina Healthcare (Syracuse, NY)
- …for reviewing and resolving member and provider complaints and communicating resolution to members and provider (or authorized representatives) in accordance with ... Medicaid **KNOWLEDGE/SKILLS/ABILITIES** + Responsible for the comprehensive research and resolution of the appeals, dispute, grievances, and/or complaints from… more
- SUNY Cortland (Cortland, NY)
- …are resolved. Provide step-by-step instructions to users for problem resolution . Conduct remote troubleshooting when needed. Escalate incidents as appropriate. ... and USB token. + Provide desktop printing support through on-site troubleshooting and resolution of common issues in the managed print system. + Participate in the… more
- Molina Healthcare (Albany, NY)
- …including reviewing and resolving member and provider complaints, and communicating resolution to members or authorized representatives in accordance with the ... Services (CMS). **Essential Job Duties** * Facilitates comprehensive research and resolution of appeals, disputes, grievances, and/or complaints from Molina members,… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket ... or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in… more