- University of Rochester (Rochester, NY)
- …project risk and ensure collaboration and transparency. + Facilitates remediation and resolution of risks/issues and escalates to the provost and other key ... stakeholders as needed. ADMINISTRATION + Leads the development and execution of strategic plan tactics for academic functions across multiple divisions, ensuring alignment with the University's mission and strategic goals. + Synthesizes information to create… more
- Cardinal Health (Albany, NY)
- …their situation + Handle all escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client + Responsible for ... reporting any payer issues to the appropriate team + Must self-audit activities to ensure accuracy and efficiency for the program **_Qualifications_** + Previous customer service experience, preferred + High School diploma or equivalent, preferred +… more
- Abbott (New York, NY)
- …and objectives as well as industry trends. + Resolves and/or facilitates resolution of problems including identifying causes to prevent re-occurrence. + Performs ... related functions and responsibilities, on occasion, as assigned. **Required Qualifications** + Minimum of 6 years of clinical experience (internal or external). + Prior industry/competitive experience, if external. + Solely dedicated to EP. + Must be in Sr.… more
- University of Rochester (Rochester, NY)
- …on problems to the next shift without exhausting reasonable attempts at resolution and communicating progress. Problem solving will often go beyond patient-specific ... issues and may require participation on interdisciplinary teams or revising hospital or departmental policy, procedures or treatment guidelines. Contacts supervisor for assistance when solution is beyond expertise or authority. + Holds active membership and… more
- Deloitte (New York, NY)
- …communication skills + Proactive approach in performing duties, problem solving, and issue resolution + Proficiency in the use of MS Office - Word, Basic Excel ... and PowerPoint + Exposure to contract language associated with complex IT services contracting + Education: BBA/BA/BS in related field + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …technical aptitude, and a desire to "own" customer incidents and requests to resolution . The Full Time Service Desk Analyst provides customer support, service and ... technical support through analysis and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a shared services environment, the candidate should be… more
- Cardinal Health (Albany, NY)
- …tasks and projects + Take a proactive approach to account reviews, issue resolution , and other key initiatives + Develop and enhance current processes with cross ... functional partners to drive efficiencies + Works on complex projects of large scope + Comfortable with customer meetings and interactions + Manages day-to-day interactions on behalf of sales counterpart + Develops technical solutions to a wide range of… more
- GE HealthCare (NY)
- …Lean for tools and processes. + Key liaison for Zones to lead resolution and engaging necessary resources needed to proactively resolve Service Calibration Issues. ... **Qualifications :** + BS or BA degree and demonstrated process management experience + Or an AA degree and 2 years experience in process management + Or 4 years process management experience. Prior experience with Calibration standards and test equipment… more
- Fujifilm (Albany, NY)
- …Maintains effective communication with HCUS team to foster effective problem resolution . + Promotes professional customer service relationships and maintains good ... will. + Assists customers with any product issues, when requested. + Performs other duties as may be assigned by management. + Maintains a safe work environment. Takes corrective action, where appropriate. + Comply with all applicable US Food and Drug… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …batch processing issues and errors, edit code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide ... information and solutions in a timely manner. + Works with a moderate degree of supervision to deliver consistent results and effective resolutions to customers. + Provides support to Customer to research and confirm COD processing status of data such as… more