- Citigroup (Queens, NY)
- …the appropriate partners as necessary (eg leverage video conference for FA, mortgage specialist , etc.) + Take full ownership of clients' problems to resolve client ... complaints/issues promptly and effectively to ensure complete client satisfaction with resolution + Recognize transaction needs of clients, direct them to the… more
- TD Bank (Granville, NY)
- …customer relationships, putting the customer first and referring them to the right Specialist to ensure we are meeting their needs and providing the best advice ... to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation and problem … more
- GovCIO (Albany, NY)
- **Overview** GovCIO is seeking a Senior Subcontracts Administrator ( Specialist /Lead) to join our team-oriented, customer-focused Subcontracts Team. This position ... of terms and conditions, award of subcontracts, subcontract administration, issue resolution and closeout activities. + Support the Veterans and Enterprise… more
- Evertz Microsystems Limited (Hauppauge, NY)
- …engineering teams and customers to ensure optimal system performance and rapid issue resolution . Responsibilities: + Act as an expert level technical advisor or ... specialist on complex broadcast initiatives. + Perform system monitoring,...and application logs. + Ensure events are managed until resolution while adhering to Incident and SLA guidelines. +… more
- Transdev (Garden City, NY)
- …will respond to inquiries, diagnose and troubleshoot problems, and provide timely resolution to ensure maximum productivity. Additionally, you will assist in the ... to users as needed. This position will work closely with the IT Specialist to address all support related issues and provide recommendations for procedures or… more
- M&T Bank (Williamsville, NY)
- …outbound calls and refers complex customer needs to the appropriate Specialist . **Primary Responsibilities:** Demonstrate and apply superior knowledge of Bank ... escalate more complex problems as appropriate to ensure their resolution . Serve as point of contact for newly-hired agents...training process. Take ownership of the customer issue until resolution or escalation and follow-up with the customer once… more
- Amazon (New York, NY)
- …MarTech, Adtech, and customer experience transformations. As a Marketing Technology Industry Specialist , you will engage early with executives as they leverage the ... Customer Experience Platforms including customer data platforms (CDPs), identity resolution frameworks, and AI-driven personalization and recommendation engines, next-best-action… more
- Mohawk Valley Health System (Utica, NY)
- …coding guidelines and revenue cycle to solve complex problems, recommend resolution and implement solutions. Flexible work arrangements are available (hybrid, ... coding audits, identify areas of concern and make recommendations for resolution of concern. Identify documentation deficiencies and opportunities to improve… more
- BronxCare Health System (Bronx, NY)
- …as requested by the physician. Performs and obtains high quality,high resolution imaging chain with adequate shielding and collimation essential for ... on all patients. Responsibilities -Performs and obtains high quality, high resolution imaging, adequate shielding and collimation essential for fluoroscopic guidance… more
- Raymond James Financial, Inc. (New York, NY)
- …the customer organization to ensure effective two-way flow of information and resolution of issues. Manage strategic client and customer relationships, typically by ... with the customer organization to ensure effective two-way flow of information and resolution of issues. Identify and manage stakeholders up to and including top… more