- Deloitte (Philadelphia, PA)
- …communication skills + Proactive approach in performing duties, problem solving, and issue resolution + Proficiency in the use of MS Office - Word, Basic Excel ... and PowerPoint + Exposure to contract language associated with complex IT services contracting + Education: BBA/BA/BS in related field + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in… more
- FirstEnergy (Greensburg, PA)
- …analysis regarding potential violations and ensure they are tracked for timely resolution and fully documented in auditable records + Utilize FE technology (RAAD, ... Pro-Watch, Salto, ITNow, CATSWeb, Content Navigator, Empower, SharePoint) to assign, track, and monitor compliance efforts + Manage the regulatory required maintenance and testing program + Manage the regulatory required visitor control program + Manage… more
- Cardinal Health (Harrisburg, PA)
- …tasks and projects + Take a proactive approach to account reviews, issue resolution , and other key initiatives + Develop and enhance current processes with cross ... functional partners to drive efficiencies + Works on complex projects of large scope + Comfortable with customer meetings and interactions + Manages day-to-day interactions on behalf of sales counterpart + Develops technical solutions to a wide range of… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …technical aptitude, and a desire to "own" customer incidents and requests to resolution . The Full Time Service Desk Analyst provides customer support, service and ... technical support through analysis and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a shared services environment, the candidate should be… more
- Fujifilm (Harrisburg, PA)
- …Maintains effective communication with HCUS team to foster effective problem resolution . + Promotes professional customer service relationships and maintains good ... will. + Assists customers with any product issues, when requested. + Performs other duties as may be assigned by management. + Maintains a safe work environment. Takes corrective action, where appropriate. + Comply with all applicable US Food and Drug… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …batch processing issues and errors, edit code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide ... information and solutions in a timely manner. + Works with a moderate degree of supervision to deliver consistent results and effective resolutions to customers. + Provides support to Customer to research and confirm COD processing status of data such as… more
- GROWMARK, Inc. (Eighty Four, PA)
- …programs, follows up on customer complaints, and seeks a reasonable "win/win" resolution . Ensures the credit worthiness of customers, quotes prices and credit terms, ... and prepares sales contracts for orders obtained. Promotes the use of credit programs as a sales tool and helps provide the required information to establish credit. * OTHER JOB FUNCTIONS* Responsible for maintaining the assigned vehicle according to company… more
- ZOOM DRAIN (Plymouth Meeting, PA)
- …solutions and alternatives within the time limits and follow up to ensure resolution + Keep records of customer interactions, process customer accounts, and file ... documents + Follow communication procedures, guidelines, and policies + Go the extra mile to engage customers Customer Service / Dispatcher Qualifications | WHAT YOU BRING + Proficiency with ServiceTitan software (required) + Previous experience in the home… more
- Vanguard (Malvern, PA)
- …lineage and perform root cause analysis during early-stage exploration or issue resolution . + Partner with internal stakeholders to understand business processes and ... translate them into scalable analytical solutions. + Develop and maintain model monitoring scripts, investigate alerts, and coordinate timely resolutions. + Act as a subject matter expert in machine learning engineering on cross-functional teams, contributing… more
- The Hershey Company (Hershey, PA)
- …* Strong interpersonal skills with focus on communication and problem resolution . Minimum Education and Experience Requirements: * Bachelor of Science required ... in Engineering (Reliability Engineering preferred) or 5 years of experience in a related technical or maintenance role. * Minimum of 2 years of engineering experience in Operations or Corporate environments, or 5 years of experience in a related technical or… more