- ManageCasa Inc. (San Francisco, CA)
- …reporting. + Ability to handle escalations with professionalism and a focus on resolution . Technical Knowledge + Proficiency with support tools such as Zendesk, ... Summary We are seeking a proactive and customer-focused SaaS Support Manager to lead and manage our support...escalation point for complex or high-priority issues, ensuring timely resolution and communication with customers. + Partner with the… more
- Financial Partners Credit Union (Downey, CA)
- …Type Full Time Job Description Purpose of the Position The Loan Resolution Supervisor supports the department's efforts to minimize financial losses by reducing ... Key Responsibilities + Staff Leadership & Development + Supervise and support collections staff through coaching, training, performance planning, and regular… more
- Meta (Sacramento, CA)
- …the Schedule Lead, Delivery team, and XFN partners, and drive those opportunities into resolution 5. Support the Preconstruction team in the review of General ... communication, and management of finalized internal budget 6. Provide support of Areas projects' cost forecasts, cash flow risks,...risk 8. Lead a team of contingent workers to support project controls operations for the project 9. Approximately… more
- UKG (Ultimate Kronos Group) (Santa Ana, CA)
- …clients. The Manager will lead team members in providing exceptional customer support and resolution in a fast-paced, high-volume environment. This position ... resource groups, and caring leaders value every voice and support you in doing the best work of your...for successful job performance. * Oversee and facilitate satisfactory resolution to customers' service issues by identifying case escalations,… more
- Financial Partners Credit Union (Downey, CA)
- …- $40.64 per hour Position Type Full Time Job Description Objective: To support and maintain company objectives related to delinquency by efficiently collecting and ... that are over 5 days past due. This involves achieving resolution through up-to-date payment arrangements, repossession, extensions, legal actions, or charge-offs.… more
- RTX Corporation (Carlsbad, CA)
- …Monitor processes while running, including attending to alarms and diagnosing issues for resolution or escalation + Support experimental designs to improve the ... process + Program equipment to adjust settings for new processes + Provide support in the development and implementation of facility and equipment upgrades +… more
- WelbeHealth (Elk Grove, CA)
- …agreements (SLAs) for the team and the overall provider network _Complex Issue Resolution and Support_ + Act as an escalation point for complex provider relationship ... with the team to provide direct coaching, observe processes, and support critical provider meetings _Cross Functional Collaboration_ + Build strong, collaborative… more
- IQVIA (Carlsbad, CA)
- …case report form (CRF) completion and submission, and data query generation and resolution . May support start-up phase. * Ensure copies/originals (as required) ... * Collaborate and liaise with study team members for project execution support as appropriate. * If applicable, may be accountable for supporting development… more
- MAAC (Metropolitan Area Advisory Committee) (National City, CA)
- …BIL, and utility program requirements. + Identify rework or corrections needed and coordinate resolution promptly. + Support RME and QA/QC staff in preparing for ... skills are preferred but not required. Ability to: + Supervise, coach, and support field crew members in a fast-paced, outdoor work environment + Coordinate daily… more
- IQVIA (Carlsbad, CA)
- …case report form (CRF) completion and submission, and data query generation and resolution . May support start-up phase. * Ensure copies/originals (as required) ... visits. * Collaborate and liaise with study team members for project execution support as appropriate. * If applicable, may be accountable for supporting development… more