- ERCOT (Taylor, TX)
- …and may at times a lead the work of lower level professional and/or support employees. Generally represents the department on projects and may perform in a project ... services provider and the IT division to oversee the ongoing development, support , maintenance and enhancement of the service desk operations services, applications… more
- Molina Healthcare (Fort Worth, TX)
- …reconcile data. + Responsible for encounter submissions, rejection management & resolution for all lines of business including internal strategic partnerships ... supporting the production of encounters as well as provides leadership support at managing overall healthcare costs. + Ability to influence across multiple… more
- PulteGroup (Coppell, TX)
- …within Pulte Insurance Agency, with a focus on scaling the team to support growth. This role is responsible for driving retention, managing at-risk policies, ... + Build and scale a high-performing service team to support agency growth and evolving customer needs + Develop...act on at-risk policies to ensure timely follow-up and resolution + Establish and enforce accountability to service metrics… more
- USAA (San Antonio, TX)
- …and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. + Prioritizes and manages assigned claims workload to ... vendors and internal business partners to facilitate timely claims resolution . + Serves as a resource for team members...(now or in the future) you will need immigration support (ie, H-1B, TN, STEM OPT Training Plans, etc.).**… more
- Amazon (Austin, TX)
- …customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's products using Artificial Intelligence? Then ... life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners...experience that effectively routes the customers to the quickest resolution , as well as maintaining the overall CS contact… more
- Omnicell (Houston, TX)
- …of communication to ensure proactive, solution-oriented problem identification and resolution . + Responsible for basic troubleshooting and maintenance of automation ... manager and customer, to ensure proactive, solution-oriented problem identification and resolution . + Maintain a high level of customer satisfaction by aligning… more
- CACI International (Amarillo, TX)
- …requirements + Effectively work with Legal Counsel in the prevention and resolution of subcontract issues and disputes formation, bid, evaluation, award, and ... for proposals (RFPs) and modifications to purchase orders/contracts/subcontracts, and dispute resolution + Familiarity with the Department of Labor Requirements for… more
- HCA Healthcare (Weatherford, TX)
- …Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. ... banking partnerships + Education assistance (tuition, student loan, certification support , dependent scholarships) + Colleague recognition program + Time Away… more
- Robert Half Technology (Houston, TX)
- …looking for a skilled Service Delivery Manager to oversee and optimize client support operations in Houston, Texas. In this role, you will manage service requests, ... track performance metrics, and ensure the timely resolution of issues while building strong relationships with clients. You will collaborate closely with teams to… more
- Houston Methodist (Houston, TX)
- …the Senior Application Analyst position is responsible for expert level support and configuration of assigned applications. The position entails assisting, training ... implementation. + Communicates potential project and implementation issues, plans for resolution , and produces status updates to all stakeholders including customers… more