- Palo Alto Networks (Plano, TX)
- …customer causes internally; manage and escalate technical issues, ensuring appropriate resolution with support from senior colleagues. + **Digital-first -** ... Ensure technical knowledge of the team is translated into articles and guides for our customers to consume allowing our customer coverage to scale **Your Experience** + 5+ years of professional experience in customer success, account management, solutions… more
- Teleperformance USA (TX)
- …internet services and or devices including troubleshooting, triage, and additional required resolution techniques.** + **Deliver in scope support for internet ... **Category :** **Customer Service/ Support ** **About TP** **TP is a global, digital...fast paced, customer facing environment** + **Troubleshooting and issue resolution assistance with Client service and/or devices specific issues… more
- Teleperformance USA (Brownsville, TX)
- …internet services and or devices including troubleshooting, triage, and additional required resolution techniques.** + **Deliver in scope support for internet ... **Category :** **Technical Support ** **About TP** **TP is a global, digital...fast paced, customer facing environment** + **Troubleshooting and issue resolution assistance with Client service and/or devices specific issues… more
- PNC (Dallas, TX)
- …Prepares technical and procedural documentation required. + Facilitates complex problem resolution . + Provides technical guidance and support to colleagues. ... business teams Responsibilities: * Leads and participates in the monitoring, maintenance, support and modernization of systems and software to ensure stability and… more
- Burns & McDonnell (Fort Worth, TX)
- …new or improved processes, equipment and/or technological methods. + Identify, communicate and support resolution of issues on projects as needed. + Provide ... global practice is looking for an experienced Staff Telecommunications Engineer to support our fast-growing Networks, Integration and Automation (NIA) team in our… more
- Wells Fargo (Irving, TX)
- …+ Implement self-healing and telemetry-based alerting mechanisms for proactive issue resolution . + Lead operational support and continuous improvement ... platform across the enterprise. **In this role, you will:** + Support & troubleshoot operating system, network, infrastructure and application related issues.… more
- Straight Edge Technology, Inc. (Frisco, TX)
- …systems perspective, isolates to hardware or software issue and carries through to resolution . + Provides IT support relating to technical issues involving ... one that encourages teamwork and fosters professional growth. Our support team is top notch and looking for a...as virtual environments built on Citrix and VMware + Support services for Microsoft related technologies: Windows Server, Azure,… more
- BAE Systems (Austin, TX)
- …that adhere to DTUPC, DFT, and DFM requirements. Additionally, the engineer will support resolution of technical issues that are discovered during manufacture ... as well as advanced electronics, security, information technology solutions and customer support services. If you are an individual that enjoys an Agile hardware… more
- PenFed Credit Union (San Antonio, TX)
- …Ability to write custom queries in Oracle and SQL server. + Skill in problem resolution and technical support , with the ability to provide training to customers ... The OnBase/Nautilus System Implementation Lead will be responsible for research, support , develop, improve and expansion of the OnBase/Nautilus ECM Repository. This… more
- NTT DATA North America (Dallas, TX)
- …and colleagues to expediate diagnosis of errors and problems and to identify a resolution . + Investigates second line support calls assigned and identifies the ... fiber diagnostics. + Coordinate with vendors and internal teams to support infrastructure upgrades. **Key Responsibilities:** + Ensures that the assigned… more
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