- MTA (New York, NY)
- …technical knowledge following established procedures and standards to resolve immediate customer needs. + Maintains and updates existing documentation and standard ... systems. + Works with more experienced colleagues and other IT technical resources to improve coordination of cybersecurity requirements and analyze issues as they… more
- CVS Health (Albany, NY)
- …teams, and ensure the delivery of high-quality products that exceed customer expectations. You will be responsible for providing product strategic leadership ... is at the center of all you do, ensuring customer centricity is the core of your product so...time off, flexible work schedules, family leave, dependent care resources , colleague assistance programs, tuition assistance, retiree medical access… more
- Tractor Supply Company (Clifton Park, NY)
- …+ Support continuous improvement activities throughout the organization. + Goal setting and promoting customer loyalty: + GURA + Greet the Customer + Uncover the ... + Ask for the Sale + Handle and resolve customer complaints/issue, assure customer leaves store having...insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all… more
- Cabela's (Utica, NY)
- …merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. **_ESSENTIAL FUNCTIONS:_** + Supports the GSM / ... experience for all customers. + Assists the GSM / DM and Human Resources Manager to staff the department with "service" oriented associates; participates in… more
- Canon Business Process Services (New York, NY)
- …while acting as the point of contact providing high level hospitality and customer services to our client, client guests and vendors, greeting customers and visitors ... members. *Entrepreneurial and resourceful: Consistently overcomes challenges and leverages resources to creatively solve problems. Proposes solutions to issues… more
- Canon USA & Affiliates (New York, NY)
- …while acting as the point of contact providing high level hospitality and customer services to our client, client guests and vendors, greeting customers and visitors ... * **Entrepreneurial and resourceful** : Consistently overcomes challenges and leverages resources to creatively solve problems. Proposes solutions to issues without… more
- Monroe Tractor (Henrietta, NY)
- …support, and application expertise. You will build and maintain strong customer relationships within your assigned territory to increase market share, drive ... a wealth of expertise for our customers. + Create opportunities by evaluating customer fleets and techniques, and proactively propose better solutions + Assist the… more
- BlackBox (New York, NY)
- …. Answer all service calls in a timely manner, providing excellent customer service. . The Unified Communications (UC) Technician performs day-to-day installation, ... resolution of issues. . Setup new users and support resources of terminated users . Perform first level and...the company and is consistent with the company's & customer 's policies and practices . Understands and is aware… more
- CACI International (Rochester, NY)
- …system operation, user training and troubleshooting. This role involves investigating customer requirements for product and system applications and work will ... triage and path to resolution. Lastly, you will support customer focused demonstration events, performs end user training, and...time off benefit and have access to robust learning resources to make your ambitions a reality. **A focus… more
- Albany Medical Center (Albany, NY)
- …work to resolution utilizing all skills, experience, training, documentation and resources at their disposal. The Clinical Engineering Technician escalates and ... The Clinical Engineering Technician is responsible for an exemplary customer service experience for all Albany Med employees during...have knowledge of and the ability to adhere to customer service standards and ensure that all written and… more