- Mass Markets (TX)
- …needed to manage call traffic efficiently. + Oversee call queues to ensure customer interactions are handled effectively. + Analyze real-time data to identify trends ... within a call center environment. + Experience in a call center or customer service environment. + Proficiency in workforce management tools such as IEX, Beeline,… more
- The Hunton Group (Houston, TX)
- …scheduling, assigning, invoicing, and dispatching Field Technicians to meet customer service requirements, tracking and documenting work, and addressing fulfillment ... as one of the Top Places to Work ! Responsibilities: + Correspond to customer inquiries and requests from Existing Building & New Systems Sales Engineers by… more
- CBRE (Houston, TX)
- …The successful candidate is required to develop and foster senior level customer relations as part of developing strategic plans that ultimately improve the ... of a global, 3X account * Indirectly leads the resources to deliver against the contract, managing scope interpretation...interpretation as required * Ensures fulfilment of "promise" to customer - sets tone and culture for the way… more
- Amazon (Austin, TX)
- Description At Amazon we're working to be the most customer -centric company on earth. To get there, we need exceptionally talented, bright, and innovative people. If ... account managers and partners, the successful candidate will: - Understand customer pain points, gather technical requirements and correlate business value to… more
- Amazon (Austin, TX)
- …new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We're looking for Senior Data Scientists capable of using AI/ML ... and presentations tailored to technical, business, and executive stakeholders 5. Provide customer and market feedback to product and engineering teams to help define… more
- Mass Markets (TX)
- …Join a fast-growing organization that values innovation, collaboration, and excellence in customer experience. To be considered for this role, you must complete a ... and achieving aggressive targets. + Strong understanding of BPO services, customer service, and outsourcing models. + Excellent communication, negotiation, and… more
- Mass Markets (Killeen, TX)
- …and performance evaluations to drive continuous improvement. + Handle escalated customer issues and ensure timely resolution. + Collaborate with QA, Training, ... to address gaps. + Foster a positive, high-performance team culture focused on customer satisfaction. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS… more
- MRC Global (Houston, TX)
- …and works in conjunction with the Supply Management groups to assure customer specifications for equipment are met. This position also assists in operational ... applications as needed. + Understand the customers' business and determine customer requirements and expectations in order to recommend specific products and… more
- Dow (Freeport, TX)
- …technical solutions, optimizing processes and applications that align with business and customer goals, and staying current with developments in relevant areas of ... in the deployment of new products and technologies, troubleshoot and solve customer problems, and contribute to Dow's broader business and sustainability goals.… more
- Indorama Ventures (Houston, TX)
- …non-conformance teams and manage internal/external nonconformities. + Investigate system NCRs, customer complaints, and root cause failures. + Manage internal and ... Benchmark and implement best practices for EHSQ IMS processes. + Monitor customer satisfaction and perception of the facility. **Supplier Quality Management** +… more