- CACI International (Reston, VA)
- …primary point of contact for assigned accounts, ensuring high levels of customer satisfaction and retention - Collaborate with internal teams including product ... management and customer success to deliver comprehensive solutions - Maintain deep...time off benefit and have access to robust learning resources to make your ambitions a reality. **A focus… more
- Amazon (Arlington, VA)
- …requirements and business objectives. You'll be a key player in driving customer success through their cloud migration and modernization journey, providing advanced ... and secure solutions tailored to meet the specific needs of each customer . You'll work closely with stakeholders to gather requirements, assess current… more
- Ensono (Richmond, VA)
- …to Manager, MF Programming **Key Areas of Focus for this Role** + Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they ... purposes). + Work with members of other functional towers in preparing customer partitions for regular (approximately once per year) operating system upgrade process… more
- Amazon (Arlington, VA)
- …cloud to increase security and resilience, fuel innovation, and amplify customer experience. The Finance, Administration, Cybersecurity, & Tax (FACT) Vertical team ... discuss modernizing systems that achieve efficiencies, improve insights, and transform customer experience. - Identify business trends and industry challenges to… more
- Amazon (Arlington, VA)
- …for AWS with a global company (or companies) who is already an existing customer . You will have the exciting opportunity to help fuel our customer 's ... of AWS products and services, increasing our market segment share within the customer , and increasing the long-term revenue potential for AWS. You will help the… more
- Kyndryl (Richmond, VA)
- …across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer ... and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction Leadership, Management, People + Lead by example; Fostering a… more
- Amazon (Arlington, VA)
- …new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We're looking for Applied Scientists capable of using AI/ML and ... of AI/ML solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production 4. Create and deliver best… more
- Mass Markets (VA)
- …needed to manage call traffic efficiently. + Oversee call queues to ensure customer interactions are handled effectively. + Analyze real-time data to identify trends ... within a call center environment. + Experience in a call center or customer service environment. + Proficiency in workforce management tools such as IEX, Beeline,… more
- CACI International (Chesapeake, VA)
- …Participates in special projects as required. + Works on project teams with the customer and technical staff to broaden the understanding of customer concerns ... to ensure optimum equipment performance. + Troubleshoots determine problems for customer specific operating systems and applications. + Defines and classifies level,… more
- Amazon (Arlington, VA)
- Description At Amazon we're working to be the most customer -centric company on earth. To get there, we need exceptionally talented, bright, and innovative people. If ... account managers and partners, the successful candidate will: - Understand customer pain points, gather technical requirements and correlate business value to… more