- Capital One (Mclean, VA)
- …through a variety of channels to serve as the voice of the customer internally - identifying new capabilities, defining product features, and working closely with ... + Human Centered. You'll lead sourcing and synthesis of customer discovery efforts to understand customer needs...a cross-functional team to ensure that all the right resources are aligned to ensure that and your team… more
- HCA Healthcare (Richmond, VA)
- …common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed ... coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a… more
- Mastercard (Arlington, VA)
- …help ensure successful new client onboarding and solution adoption by managing customer implementation based on established customer onboarding process Respond ... escalation of issues with Operations, Technical support and other internal resources Work closely with operations/product support to ensure that issues are… more
- Casey Auto Group (Newport News, VA)
- …receive prompt, courteous, and effective service. * Take ownership of the customer 's experience by carrying out those additional assignments that allow the ... dealership to leave a positive impression with the customer . * Provide concierge support for all owner inquiries,...Life Insurance * HSA, FSA, and LPFSA * Prescription Drug Coverage * Company paid HealthJoy program * *… more
- CACI International (Sterling, VA)
- …**General Description** CACI is currently looking for a motivated, career and customer -oriented Service Level Manager with Agile methodology experience to join our ... and using the metrics to ensure service delivery meets customer performance requirements (Service Level Agreements - SLAs). **What...check for felony convictions + 1-year check for illegal drug use + 1-year check for misconduct such as… more
- ITW (Sandston, VA)
- …valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and ... each morning and work with minimal direct supervision at customer sites. + You will meet or surpass weekly...on campuses and within company vehicles and maintains a drug -free workplace. If you are a qualified individual with… more
- Pearl Interactive Network (Richmond, VA)
- …messaging and contractor operations, ensuring contact center content empowers customer service agents and aligns seamlessly with government directives. Collaborating ... with diverse teams, the CCCS identifies content needs, refines website resources , enhances training materials, and drives continuous improvement through strategic… more
- Defense Contract Management Agency (VA)
- …control and distribution for an organization, to include congressionally appropriated resources and reimbursable customer orders. Analyzing execution against ... financial resource levels in order to evaluate and recommend optimal resources strategies to accomplish an organizations mission. Collecting and analyzing requests… more
- Stanley Martin Homes (Reston, VA)
- …**Position Requirements:** + Bachelor's degree in Data Science, Statistics, Human Resources , Business Administration, or a related field. + Proven experience in ... and LT disability, basic life and AD&D insurance (including employee-paid life, Legal Resources , and Aflac supplemental options) + Plan for the future by investing… more
- Black & Veatch (Arlington, VA)
- …and perspectives to use. \#LI-TF1 **The Team** Black & Veatch's Fuels & Natural Resources focuses discreetly on global investors and operators who need to tap into ... & Veatch's broad portfolio of large-scale solutions dedicated to converting critical resources into essential fuels and feedstocks. By joining our market sector, you… more
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