- Coinbase (Columbus, OH)
- …(via degree or prior experience in a technical role). * Must have experience in CX , AI/ML, and ideally automation-related work * Must have experience ... expectations * You will be responsible for fully-automating Coinbase's customer support with extremely high quality and customer...* In-product guidance and support (eg 'cards' within the Retail app that guide customers when they need help)… more
- Cognizant (Columbus, OH)
- **About the Role** We are seeking an Engagement Delivery Partner to join our CX /CRM Team supporting our Retail /CPG industry team! As an Engagement Delivery ... serve as a strategic advisor and subject matter expert (SME) within the Retail and CPG space supporting Salesforce engagements in technical and management capacity.… more
- PNC (Perrysburg, OH)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs **Work Experience ** Roles at this level typically… more
- PNC (Dayton, OH)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs **Work Experience ** Roles at this level typically do… more
- Bath & Body Works (Reynoldsburg, OH)
- …methodologies, including quantitative and qualitative techniques. Preferred experience with: Customer Experience ( CX ) tracking, including NPS and text ... research projects. + Other duties as assigned. Qualifications + 5-7 years of experience in a corporate retail market research/consumer insights role with;… more
- PNC (New Philadelphia, OH)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs **Work Experience ** Roles at this level typically… more
- PNC (Dublin, OH)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience ( CX ), Customer Loyalty, Decision ... success. As a Business Center Branch Manager within PNC's Retail Branch organization, you will be based in Dublin,...help them achieve financial well being. Creates a differentiated customer experience , making banking easy in an… more
- PNC (Cincinnati, OH)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience ( CX ), Customer Loyalty, Decision ... the company's success. As a Branch Manager within PNC's Retail Branch organization, you will be based in Cincinnati,...help them achieve financial well being. Creates a differentiated customer experience , making banking easy in an… more
- PNC (Toledo, OH)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... the company's success. As a Lead Teller within PNC's Retail Branch organization, you will be based in Toledo,...and leads tellers by example to deliver a unique customer experience aimed at improving customer… more
- PNC (Springfield, OH)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... company's success. As a Full Time Teller within PNC's retail branch organization, you will be based in Springfield,...for this position. **Job Description** + Delivers a unique customer experience aimed at improving customer… more