- UGI Corporation (Conroe, TX)
- …of the customer's journey, resulting in increased customer satisfaction and account retention for the company. Customer Experience Advocate I will serve customer ... inquiries, order processing, modifications to account information, and handling of customer complaints in a contact center environment. This role will follow up on customer cases utilizing our customer relationship management system to ensure customer… more
- Citigroup (Irving, TX)
- …include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental ... & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding… more
- 24 Hour Fitness, INC. (Richmond, TX)
- …outreach initiatives to attract new members. * Develop and execute member retention strategies, such as engagement programs, events, and incentives. * Promote ... awareness and compliance with company policies, procedures, and standards, as well as relevant industry regulations. * Maintain a consistent 9:00 AM--7:00 PM or 10:00 AM--8:00 PM schedule, aligned to peak business hours and club needs. **QUALIFICATIONS**… more
- CBRE (Lubbock, TX)
- …training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. + Ability to guide the exchange of sensitive, ... complicated, and difficult information, convey performance expectations and handle problems. + Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. + Advanced math skills. Ability to… more
- AireSpring (Dallas, TX)
- …+ Achieve assigned sales quota. + Meet assigned expectations for agent retention . + Maintain high customer satisfaction rating with agents and agent's customers. ... + Follow-up and assist agents and customers with customer service requests. + Proactively seek out new opportunities. Minimum Requirements: BA/BS degree with 2+ years in prior telecom sales or equivalent work experience. Knowledge of telecommunications voice… more
- PennyMac (Fort Worth, TX)
- …regarding loan-related matters such as securing monthly installments and advise of retention options including HUD (Housing and Urban Development) programs + Assist ... In Cross Department Overflow Call Volume: + Provide support to customer service by handling overflow call volume and addressing customer inquiries + Provide support to Modification Single Point of Contact (SPOC) by handling overflow call volume related to loan… more
- Headquarters, Air Force Reserve Command (Lackland AFB, TX)
- …in the Required Documents section of this vacancy announcement. Incentives: Recruitment and/or retention incentives may or may not be used. Disabled veteran leave is ... available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click here. If you have questions regarding this announcement and have hearing or speech difficulties… more
- Houston Methodist (Sugar Land, TX)
- …with staff stress management as needed. Improves departmental scores for turnover/ retention on unit-based scorecard. + Role models fair and consistent leadership ... skills for effective team dynamics and team building strategies through problem solving, coaching, and developing staff. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and… more
- UKG (Ultimate Kronos Group) (TX)
- …Expert Technical Sales Support + Highly reference-able customer base with 96% customer retention with our hosted SaaS solution + Solid Sales Operations and Legal ... staff focused on helping process and close contracts quickly + Award-winning HRMS/Payroll, Talent Management, and Time and Attendance solutions, consistently outperforming our competitors' products + Software-as-a-Service solution for the growing number of… more
- TruGreen (Round Rock, TX)
- …of field staff so that they may positively impact customer retention through exceeding customer expectations. **Responsibilities** + Evaluates the quality of ... service provided to customers and develops procedures to minimize customer complaints. Ensures diplomacy concerning customer service-related concerns. + Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce… more