- Trinity Health (Livonia, MI)
- …CPT, HCPCS), multilingual and basic computer skills are highly desirable. Demonstrated call center experience with the ability to utilize voice/data equipment ... to inquires timely and accurately. They are responsible for triaging the call and electronically referring the account to the appropriate area for resolution.… more
- Trinity Health (Farmington Hills, MI)
- …education and experience. Experience in a complex, multi-site environment preferred. Previous service/ call center experience with the ability to respond to ... includes a unified workforce (through training and education, recruitment, retention , and development), commitment and accountability, communication, community partnerships,… more
- Trinity Health (Grand Rapids, MI)
- …a unified workforce (through training and education, recruitment, retention , and development), commitment and accountability, communication, community partnerships, ... and supplier diversity. EOE including disability/veteran more
- KMG Prestige (East Lansing, MI)
- …the overall maintenance of the property, service requests, apartment turns, and emergency on- call . This position is part time with an estimated 8-16 hours weekly. ... tools, mechanical equipment, and more + Available for emergency on- call What we offer: + Generous on- call ...and engagement strategies into all recruiting, hiring, advancement, and retention practices. If you are excited to join a… more
- Corewell Health (Grand Rapids, MI)
- …opportunities to be involved in unit-based committees including shared governance, retention , and education. About Blodgett Hospital Set within a quiet, beautifully ... Work 5:00am to 1:30pm Days Worked variable Monday - Friday Weekend Frequency On- call weekends CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs… more
- CenterWell (Lansing, MI)
- …Call Strategy** : Oversee the outbound call approach in partnership with call center leadership, ensuring that agents have the tools they need to ... continuity of care during transitional moments such as provider departures, center relocations, and mergers & acquisitions. This role combines strategic development… more
- Trinity Health (Ann Arbor, MI)
- …**Experience:** 2+ years of customer service experience, preferably in a healthcare call center environment or operator console with experience in data ... Conditions:** This position is 100% onsite and is based out of our Regional Call Center in Ann Arbor, Michigan. Relocation assistance is not available.… more
- Trinity Health (Livonia, MI)
- …Pennsylvania.** NOTE: The majority of this work will be in a high volume call center style environment.** Preferred Skills: Service Now, Microsoft O365 suite, ... available resources as obtained through training to assist in troubleshooting issues in a call center environment. Documents issues in the call tracking… more
- University of Michigan (Ann Arbor, MI)
- …MI 3 days per week. Domestic and international travel is required. You may work on- call hours. You will work during early mornings, nights, or weekends. For a full ... **What You'll Do** Responsible for developing and executing recruitment and retention plans to support enrollment goals, including monitoring trends, preparing… more
- Trinity Health (Livonia, MI)
- … call tracking policies and all call information is logged in the call center tracking system. 3. Supports a high volume of inbound customer calls; ... services to P2P staff if unable to resolve within prescribed timeframe per call center guidelines. 6. Identifies, researches, analyzes and resolves complex… more