- CVS Health (Austin, TX)
- …screening measures + Experience with behavior change + 2+ years of experience with call center or outreach involving members/consumers + 3+years of experience in ... telephonically to inspire healthy behaviors. Our goal on each call is to give every member a clear understanding...Empathetic, curious, with an enthusiasm for learning + Knowledge retention and recall to answer questions and resolveissues +… more
- Phillips 66 (Houston, TX)
- …Manager - Operations Technology, Automation and Systems within the Midstream Center of Excellence organization. **Responsibilities May Include:** + Partnering with ... the time + Willing and able to be on call + Willing and able to work extended hours,...to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military… more
- Centene Corporation (Austin, TX)
- …and service quality. + Coordinate with cross-functional teams, including Quality Assurance, Call Center , and Sales Leadership, to ensure consistent application ... of team members, auditing customer files; Analyzing service issue trends and call and e-mail volumes; Providing formal feedback and coaching to team members… more
- Sprinklr (TX)
- …and delivery of complex voice solutions, including SIP Trunking, PSTN connectivity, call routing architecture, and global number management. + Serve as a Sprinklr ... throughout the implementation lifecycle, ensuring high NPS and long-term retention . **Process Optimization & Tooling** + Standardize documentation, project plans,… more
- Teleperformance USA (El Paso, TX)
- …operating systems** + **Organization and work prioritization skills** + **6 months Call Center experience and/or sales experience, preferred** **Be Part of ... treat it sensitively** + **Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding** + **Appropriately communicate with… more
- HealthFitness (Beaumont, TX)
- …development and flexible employment opportunities. **Membership Representative - Beaumont, TX** **On- call / as-needed, working on an as needed basis** HealthFitness ... this role you will drive new membership sales and membership retention through excellent customer service, relationship building and continued process improvement.… more
- Citigroup (San Antonio, TX)
- …focusing on knowledge and service improvement + Monitors and manages standard call center metrics for abandonment rate, service level, staffing requirements, ... Wealth Teams, senior leadership, or executive levels + Provides point of call resolution, a research/escalation resource, and partners with process specialists to… more
- Texas Health Resources (Bedford, TX)
- …**Work hours:** Full Time (36 Hour) Day Shift; Saturday - Monday 6:00am-6:30pm; No Call **Sign-on bonus:** for eligible CT Techs (eligible upon hire with a signed ... retention agreement) **Department highlights:** . Full-service Radiology dept includes...Joint Commission-certified in Chest Pain (PHAC), a Primary Stroke Center , a Level III Trauma Center , Level… more
- USAA (San Antonio, TX)
- …and call backs. + Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction ... work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal… more
- Comerica (Dallas, TX)
- …and coordination of error-free set ups with the operating areas. Support the Relationship Center call queues as needed and for contingency purposes. Utilize 30+ ... Treasury Management customers that are either assigned to the Relationship Center or Relationship Specialist portfolios. Their primary responsibility is to respond… more