- Proofpoint (Sacramento, CA)
- …90 days in + advance to ensure 95%+ retention rates. + Expansion (Upsell/ Cross - sell ): Identify white space within existing accounts. Drive upgrades ... + NARR (New Annual Recurring Revenue) + ARR (Annual Recurring Revenue) + Upsell/ Cross - sell Revenue Closed **Why Proofpoint** Protecting people is at the heart… more
- DoorDash (Los Angeles, CA)
- …this opportunity because you will + Drive account growth: Own renewals, upsells, cross -sells, and expansion opportunities across your book of business to meet ... exceeding revenue goals + Demonstrated success identifying and closing upsell and cross - sell opportunities that create meaningful customer value + Strong written… more
- ManageCasa Inc. (San Francisco, CA)
- …and improve Net Revenue Retention (NRR) across your accounts. 5. Upsell & Expansion + Identify upsell and cross - sell opportunities. + Partner with Sales ... achieve their goals with ManageCasa, while driving measurable outcomes in retention , expansion , and customer satisfaction. Key Responsibilities1. Onboarding New… more
- Renaissance (Sacramento, CA)
- …and achievement of revenue goals through prospecting, new business, customer renewals, cross - sell , and up- sell opportunities. The Account Manager II ... are the primary account contact for customers, increasing customer loyalty and retention while driving business value and expansion . _This position requires… more
- Arch Systems (CA)
- …recurring revenue. + Expansion & growth programs: Identify upsell and cross - sell opportunities across the customer's global footprint. Build business cases, ... executives and stakeholders across a portfolio of clients while orchestrating cross -functional alignment internally to ensure successful solution delivery. You will… more
- ServiceNow, Inc. (Santa Clara, CA)
- …is instrumental in driving partner revenue as well as in influencing higher retention and expansion of ServiceNow 's homegrown solutions. The ideal candidate ... engagement via QBRs, executive check-ins, etc. + Work strategically, cross -functionally with BUs, sales, marketing, operations, legal, solution consulting, and… more
- Intuit (San Diego, CA)
- … Retention & Growth** + Ensure CSMs focus on retention , expansion and renewal readiness, including identification of cross - sell /upsell opportunities ... our customers, maximizing the value of the platform and growing revenue and retention of IES customers. At Intuit, our Customer Success Managers (CSMs) are trusted… more
- NTT America, Inc. (Sacramento, CA)
- …experience. **Revenue Growth and Business Impact** . Proactively identify opportunities for account expansion through up- sell and cross - sell initiatives, ... drive positive outcomes, support service delivery, and contribute to account retention and growth through effective relationship management. The Senior CSM assists… more
- Banc of California (Los Angeles, CA)
- …way, seeks opportunities to improve the Bank's NII through product sales and cross sell of fee-based products. Manage product price concessions, ECRs, and ... For existing clients, completes systematic relationship reviews and executes on cross - sell plan. + **Strategy/New Business:** Identify and grow industry… more
- Lumen (Sacramento, CA)
- …seeks to naturally progress and expand the partnership through identifying potential up- sell and cross - sell opportunities and engaging sales accordingly. ... in strengthened customer trust + Identify and qualify opportunities for expansion , partnering closely with sales + Implement revenue management practices driving… more