- Renaissance (Chicago, IL)
- …and achievement of revenue goals through prospecting, new business, customer renewals, cross - sell , and up- sell opportunities. The Account Manager II ... are the primary account contact for customers, increasing customer loyalty and retention while driving business value and expansion . _This position requires… more
- ServiceNow, Inc. (Chicago, IL)
- …is instrumental in driving partner revenue as well as in influencing higher retention and expansion of ServiceNow 's homegrown solutions. The ideal candidate ... engagement via QBRs, executive check-ins, etc. + Work strategically, cross -functionally with BUs, sales, marketing, operations, legal, solution consulting, and… more
- NTT America, Inc. (Springfield, IL)
- …experience. **Revenue Growth and Business Impact** . Proactively identify opportunities for account expansion through up- sell and cross - sell initiatives, ... drive positive outcomes, support service delivery, and contribute to account retention and growth through effective relationship management. The Senior CSM assists… more
- Lumen (Springfield, IL)
- …seeks to naturally progress and expand the partnership through identifying potential up- sell and cross - sell opportunities and engaging sales accordingly. ... in strengthened customer trust + Identify and qualify opportunities for expansion , partnering closely with sales + Implement revenue management practices driving… more
- City Wide Facility Solutions (Chicago, IL)
- …and income with no cap (ie based salary, + upsell / cross sell commissions + client satisfaction, retention , renewal & referral bonusses, etc.). What you ... will do + Manage all aspects of assigned client relationships, including client retention , expansion , and diversification of City Wide building solutions and/or… more
- Cornerstone onDemand (Chicago, IL)
- …standardized processes, playbooks, and KPIs. o Identify and execute upsell and cross - sell opportunities within the renewal cycle. * **Digital Transformation:** o ... Strategy & SMB** is a senior leader responsible for driving customer retention , revenue growth, and operational excellence across all renewal motions. This role… more
- MISTRAS Group, Inc. (Chicago, IL)
- …to ensure high retention , satisfaction, and growth through upsell and cross - sell . + Generate and manage customer quotes and proposals, ensuring pricing ... role will focus on strategic hunting of high-value targets and account expansion with existing clients. The ideal candidate combines strong commercial acumen,… more
- CADDi (Chicago, IL)
- …roadmaps and deliver quantifiable impact + Identify and execute upsell and cross - sell opportunities across our product suite Enable Customer Storytelling and ... own the end-to-end journey for our customers, from onboarding to value realization to expansion . This is not a typical CS role. CADDi's CSMs act as strategists,… more
- Datavant (Springfield, IL)
- …insights, leveraging both data linkage and bespoke RWD solutions. 8. Drive cross - sell initiatives that align CRO capabilities with Datavant's solutions for ... and success metrics for CRO partner performance, including revenue contribution, co- sell velocity, and partner satisfaction. 16. Conduct quarterly business reviews… more
- Fooda (Chicago, IL)
- …They had an idea: bring Chicago's local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies ... from onboarding to renewal. You will oversee go-to-market execution, champion cross -functional alignment, and drive continuous improvement in processes, systems, and… more