• Senior Customer Success Manager

    Wilson Language Training (Springfield, IL)
    …teams to become a trusted advisor and strategic partner. + Own revenue retention and expansion goals across your portfolio by minimizing churn, increasing ... product adoption, and identifying upsell and cross - sell opportunities. + Drive high customer satisfaction...Drive high customer satisfaction and loyalty as measured by retention rates, customer health scores, expansion revenue,… more
    Wilson Language Training (10/10/25)
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  • Strategic Account Manager

    Dodge Construction Network (Springfield, IL)
    …a strong expansion pipeline: + Maintain clear visibility into upsell/ cross - sell opportunities, accurately forecast expansion revenue, and execute ... Expected travel is 40-50% for this role. **_Essential Functions_** + Drive revenue expansion and client retention : + Actively grow revenue within assigned… more
    Dodge Construction Network (09/24/25)
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  • Accelerated Sales Engagement Senior Specialist…

    SAP (Chicago, IL)
    …the product suite (eg, secondary MOVE scenarios, switch motions). + Prioritize **net revenue retention growth** through cross - sell and up- sell strategies ... complex sales cycles. + Build the vision and identify expansion opportunities within the existing customer base. + Provide...accounts. + Engage with customers during Select and identify cross - sell /up- sell opportunities. + Deep knowledge… more
    SAP (09/09/25)
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  • Senior Vice President, Client Services Life…

    C&W Services (Springfield, IL)
    …scores + New service line expansion (C&W Services and/or Cushman & Wakefield Cross Sell ) and $ value added YOY + Introduction and implementation of ... growth opportunities that may involve new service lines, geographies, Cushman & Wakefield cross sell + Proactively assess, clarify, and validate customers' needs… more
    C&W Services (08/13/25)
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  • Account Manager II (Strategic)

    Renaissance (Chicago, IL)
    …and achievement of revenue goals through prospecting, new business, customer renewals, cross - sell , and up- sell opportunities. The Account Manager II ... are the primary account contact for customers, increasing customer loyalty and retention while driving business value and expansion . _This position requires… more
    Renaissance (08/08/25)
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  • Account Manager

    City Wide Facility Solutions (Chicago, IL)
    …and income with no cap (ie based salary, + upsell / cross sell commissions + client satisfaction, retention , renewal & referral bonusses, etc.). What you ... will do + Manage all aspects of assigned client relationships, including client retention , expansion , and diversification of City Wide building solutions and/or… more
    City Wide Facility Solutions (10/12/25)
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  • Manager, Customer Success & Account Mgmt

    ISC2 (Springfield, IL)
    …learners achieve certification outcomes + Collaborate with Sales to identify upsell, cross - sell , and lead generation opportunities from existing accounts + Act ... Account Management leads the team responsible for ensuring customer satisfaction, retention , and growth across all accounts. This role combines strategic leadership,… more
    ISC2 (09/16/25)
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  • Regional Sales Manager - Central Region

    EBSCO Information Services (Springfield, IL)
    …efforts in your territory. + Retain existing revenue while driving growth through expansion and cross - sell opportunities, achieving defined sales and renewal ... will serve as the growth leader within a POD-a cross -functional team that includes Sales, Customer Success, and Implementation...POD lead, you will align team efforts toward revenue retention , customer expansion , and increased product usage.… more
    EBSCO Information Services (09/26/25)
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  • Principal Customer Success Manager

    NTT America, Inc. (Springfield, IL)
    …experience. **Revenue Growth and Business Impact** + Proactively identify opportunities for account expansion through up- sell and cross - sell initiatives, ... these key accounts, acting as the main point of contact and collaborating cross -functionally with internal teams to ensure service excellence. This role requires a… more
    NTT America, Inc. (10/08/25)
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  • Account Manager (Hybrid)

    American Medical Association (Chicago, IL)
    …meetings/conferences/events. + Navigate to influencers and decision makers within accounts to cross - sell additional AMA products and resources. + Contribute to ... Health System and Group Partnerships accounts, contributing to year over year account retention for large health systems. In this capacity, the Account Manager will… more
    American Medical Association (10/08/25)
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