- Mastercard (Harrison, NY)
- …and consumer experience. Our diverse Services portfolio includes payments consulting, marketing , analytics and data insights, security solutions, open banking, and ... the Loyalty space with a focus on customer acquisition, engagement and retention . Role Summary: As Director, Specialist Sales, Loyalty, you will lead strategic… more
- Educational Testing Service (New York, NY)
- …Partner with marketing to revamp email nurture campaigns and improve retention . + Launch Excellence: Plan and execute rebrands and new product launches with ... strategies. + Cross-Functional Leadership: Work closely with design, engineering, marketing , and sales to deliver high-impact initiatives. + Performance Tracking:… more
- S&P Global (New York, NY)
- …growth, identify expansion opportunities, and ensure high client satisfaction and retention rates + Collaborate with cross-functional teams including Sales, Product, ... + Monitor account health metrics, proactively address potential issues, and implement retention strategies to minimize churn risk + Lead contract negotiations and… more
- Zurich NA (New York, NY)
- …drive profitable growth, and improve technical excellence, customer satisfaction and retention . Acts as an account representative by handling customer service issues ... prospective and current customers by developing and delivering claims services marketing presentations and Claim Service Proposal responses that differentiate Zurich… more
- DoorDash (New York, NY)
- …business check-ins, improve merchant operations, troubleshoot product-related bugs, recommend marketing strategies, and ensure high levels of satisfaction and ... retention . You will report into the regional Manager, Outside...unique goals resulting in an increase in customer satisfaction, retention , and product adoption + You are a thoughtful,… more
- S&P Global (New York, NY)
- …an essential part in driving long-term client engagement, platform adoption, retention , user and usage growth, and account-level strategic objectives. Your ... internal teams, you will play a central role in retention and growth. This position is an opportunity to...engagement initiatives across the customer journey in collaboration with Marketing , Product, and account teams. * Driving continuous service… more
- US Bank (New York, NY)
- …the development and execution of initiatives that drive acquisition, deepening, and retention for a dedicated channel, with a strong focus on coordination between ... insights to inform high-impact tactics that support acquisition, deepening, and retention . + Lead channel PMO efforts to prioritize growth tactics, coordinating… more
- Trinity Health (Troy, NY)
- …satisfaction, ensuring that clinical operations are effective, and overseeing hiring and retention of staff. The Manager will educate staff on organizational goals, ... for areas of responsibility; a moderate degree of formal and informal marketing is involved with public presentations as needed. **H. PLANNING:** The Manager… more
- Citigroup (New York, NY)
- …guidelines + On-site prospect/client interactions, client maintenance, and support of sales/ marketing initiatives + Stay abreast of trends and news, maintain ... internal and external clients to support new business activities and client retention initiatives + Appropriately assess risk when business decisions are made,… more
- Dow Jones (New York, NY)
- …for Dow Jones CCO Council and WSJLI. Success will be measured based on the retention rates of the Member Engagement Manager for CCO Council, attendance rates of both ... to facilitate member engagement. + Responsible for developing, owning, and executing the retention strategy and renewal plan for all members of the CCO Council +… more