- Mass Markets (Mesilla, NM)
- …POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for ensuring call quality from start to finish, ... internal processes and sales results program wide. The Customer Service Supervisor conducts regular business meetings with representatives to complete performance… more
- Mass Markets (Las Cruces, NM)
- …of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to ... the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance… more
- Mass Markets (Las Cruces, NM)
- …of your team. This is a management-level position. Prior experience in management, supervisor , or customer service leadership is required. To be considered for this ... correct entries + Responsible for driving the growth of revenue and profit originating from a call center +...quality assurance, training, IT, and recruiting. + Develop and audit quality assurance strategies to ensure the delivery of… more
- Mass Markets (Mesilla, NM)
- …and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum ... all service interactions + Motivate teams to maximize sales opportunities and meet revenue targets + Ensure accurate and timely payroll review and submission + Track… more