- Commonwealth Care Alliance (Boston, MA)
- 011520 CCA-Customer Service **Position Summary** **Individuals with complex health and social needs are often the most vulnerable, costly, and marginalized among us ... recommendations on how best to improve overall care and service delivery. This role is responsible for managing all...into the open for resolution; skilled listener who encourages direct , open, and honest conversation keeping all staff apprised… more
- Beth Israel Lahey Health (Boston, MA)
- …is completed through credentialing. Licensed by the state of Massachusetts as Nurse Practitioner ( RN /NP). Experience with computer systems required, including ... evaluation and competencies for this role are overseen by a Nurse Leader to the department. **Job Description:** **Essential Responsibilities:** Assumes… more
- Humana (Boston, MA)
- …guidelines/procedures. **Use your skills to make an impact** **Required Qualifications** + BSN or RN required + 3+ years' experience in nursing within a direct ... Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Commonwealth Care Alliance (Springfield, MA)
- …on CCA policies, processes, and structures to enhance collaboration and service quality. This position offers broad exposure across multiple organizational areas ... **Supervision Exercised:** + No, this position does not have direct reports. **Essential Duties & Responsibilities:** **Provider Engagement and Relationship… more
- Commonwealth Care Alliance (Springfield, MA)
- …not limited to Primary Care staff, specialty services, LTSS coordinators, Aging Service Access Points (ASAPs), visiting nurse services, care attendants, patient ... Clinical Manager **Supervision Exercised:** + No, this position does not have direct reports. **Essential Duties & Responsibilities:** + The primary function of the… more
- Commonwealth Care Alliance (Boston, MA)
- …follow-up care. Supervision Exercised: * No, this position does not have direct reports. Essential Duties & Responsibilities and Working Conditions * Field ... care to a diverse population * Ability to provide compassionate customer service * Experience addressing social determinants of health * Ability to recognize… more
- Commonwealth Care Alliance (Boston, MA)
- …team and broker HUB, to ensure the broker community receives white glove service . * Oversees sales related vendor contracts and partnerships (ex: SAP / Sunfire) ... * Lead the function focused on enabling and supporting both the direct and indirect sales organization. Working Conditions: Standard office conditions. Other: *… more
- Bear Mountain Health Care (Boston, MA)
- …for prospective customers interested in Bear Mountain's skilled nursing care service . Maintains an accurate record of available beds. Alerts department ... using established Bear Mountain principles and protocols. Models exemplary customer service to all constituencies at all times. Establishes realistic expectations… more
- Commonwealth Care Alliance (Boston, MA)
- …our providers. **Supervision Exercised:** + No, this position does not have direct reports. **Essential Duties & Responsibilities:** + Manage the development and ... FAQs and tailored talking points to equip internal stakeholders-including customer service , provider relations, and clinical teams-to effectively address and resolve… more
- Commonwealth Care Alliance (Boston, MA)
- …relationship management with the contracted community-based organizations (CBOs) that provide service coordination and other supports for CCA members. This includes ... Supervision Exercised: * No, this position does not have direct reports. Essential Duties & Responsibilities: * Support LTSS...applicable)), an OIG Report and verification of a valid MA/ RN license (if applicable). Commonwealth Care Alliance is an… more