- Taco Bell (Port Chester, NY)
- …meet Taco Bell's customer satisfaction targets + Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic ... solutions, performance standards and to provide an objective basis for performance feedback + Builds SMART action plans to resolve issues in their restaurant + Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management… more
- Humana (Albany, NY)
- …with stakeholders to understand business needs/issues, troubleshoots problems, conducts root cause analysis, and develops cost effective resolutions for data ... anomalies. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining… more
- Bank of America (New York, NY)
- …based insights + Deriving actionable insights from complex data + Investigation and root cause analysis of major fraud losses and emerging trends + Implementing ... incremental fraud mitigation controls in partnership with functional stakeholders + Developing effective monitoring and oversight for cross-functional processes, inclusive of performance reporting and newly identified opportunities for collaboration across… more
- University of Rochester (Rochester, NY)
- …and manager. + Works closely with Access Center leadership team to investigate root causes of scheduling errors and improve workflows as needed. + Continuously ... evaluates workflows for improvement opportunities. + Provides Access Center triage information daily. + Acts as primary point person for scheduling triage for assigned divisions and ensures prompt coordination of scheduling triage requests. + Collaborates with… more
- American Express (New York, NY)
- …+ Willingness and ability to understand the underpinning of processes and determine root causes of issues + Proven project management skills with the ability to ... manage and deliver multiple complex items simultaneously. + Experience leading cross-functional or broad stakeholder teams, driving towards goals in time-sensitive and rapidly changing situations. **Preferred Qualifications** + Experience in MS Visio and… more
- Elevance Health (East Syracuse, NY)
- …personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business ... outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless… more
- Elevance Health (East Syracuse, NY)
- …personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business ... outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless… more
- Humana (Albany, NY)
- …with stakeholders to understand business needs/issues, troubleshoots problems, conducts root cause analysis, and develops cost effective resolutions for data ... anomalies. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and… more
- HSBC (Buffalo, NY)
- …the Senior Audit Manager in drafting audit observations and issues, identifying the root causes and possible strategic implications where necessary + Lead and or ... support execution of ongoing continuous monitoring activities + Support the ongoing analysis of businesses' risk profiles and updates of the assigned audit entities within the RCCL Audit universe in line with emerging risks impacting the US and the Group For… more
- Honeywell (Pittsford, NY)
- …For Production Systems * Proven Ability To Troubleshoot And Identify The Root Cause Of Issues * Demonstrate Effective Oral And Written Communication Skills ... * Experience In 24/7 Online Environment **A Day In The Life** In The Coming Months, We Are Looking To Help Our Customers Reduce Tech Debt By Replacing Legacy Servers With AWS Infrastructure. Some Customers May Also Require Upgrading Their Versions Of Lenel… more
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