- Reliant Community Credit Union (Sodus, NY)
- …all levels, sets outstanding employee service expectations, timely communication, root -cause analysis, performance and process improvement and performance monitoring ... and reporting. As an IT Helpdesk Supervisor at Reliant, you will: + Supervises help desk support staff's daily activities ensuring timely and professional delivery of technical support to staff. + Develops regular reports on help desk metrics, ensures that… more
- Bio-Techne (New York, NY)
- …articulate performance issues and improvement opportunities + Proven ability to analyze issues for root cause and fix them at the source. Must be able to make quick ... and concise decisions + Diverse background that includes experience with, clinical labs, marketing, and sales teams + Effectively manage relationships with existing clients to drive growth trends and achieve/exceed territory goals + Effectively allocate time… more
- Cardinal Health (Albany, NY)
- …+ Customer service experience in prior healthcare industry preferred + Root cause analysis experience preferred + Familiarity with call-center phone systems ... preferred + Excellent Phone Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA **_What is expected of you and others at… more
- Evolent (Albany, NY)
- …+ Have a DevOps/SRE mindset: you enjoy **debugging** complex systems and get to root of the problem. + Have a DevOps/SRE mindset: you identify **manual tasks** and ... then eradicate them (through automation). + Expertise in some scripting or programming language (preferably **PowerShell** or **Python** ). + Passion and creativity for Automation using tools such as **Ansible** and **Terraform** . + Proven experience in… more
- Nestle (Bohemia, NY)
- …to identify continuous improvement opportunities based on problem solving and root cause analysis. * Participate in functional and cross functional Operational ... reviews. _People Development_ * Coach and develop direct reports, assess their readiness for new roles and identify individual development plans. * Manage performance of direct reports including regular check-ins, performance evaluations, and coaching as… more
- City of New York (New York, NY)
- …- Collaborate with application developers and infrastructure teams to identify root causes and implement effective solutions. - Develop and maintain scripts ... and automation process to streamline database maintenance tasks and routine operations. - Implement database deployment automation using tool like SQL Server Data Tools (SSDT) or similar technologies. - Create and maintain comprehensive documentation related… more
- City of New York (New York, NY)
- …teams. - Review and analyze quality assurance reports for trends and root causes and ensure timely responses and remediation measures are effectively undertaken. ... - Escalate project controls-related issues (eg, unresolved baseline delays, potential cost overruns, recurring data inaccuracies, unmitigated risks, or policy non-compliance) to the Head of Project & Operational Excellence to ensure timely resolution, policy… more
- Indium Corporation (Rome, NY)
- …and participate in cross-functional teams for process development, process improvement, root cause investigations, customer complaints, etc. + Create and provide ... input to project cost estimates, ROI calculations, timelines, milestones, etc. + Ensure safe working conditions and compliance with company health and safety protocols + Function as an effective team member through collaboration, conflict resolution,… more
- ManpowerGroup (New York, NY)
- …+ Familiarity with SQL and querying structured data to support validation and root cause analysis. + Agile/Scrum experience, with the ability to manage backlogs and ... collaborate in sprints. **What's in it for me?** + Opportunity to work in a dynamic and collaborative environment. + Engagement with cutting-edge data analysis and visualization tools. + Chance to contribute to significant projects within the capital markets… more
- Amazon (New York, NY)
- …- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 6+ years of ... solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or CPA -… more