- Amazon (New York, NY)
- …best practices * Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations * Driving the ... optimization recommendations and monitoring their impact, conducting deep dives to determine root causes of issues and informing customers of the best course of… more
- Molina Healthcare (Yonkers, NY)
- …or complaints, legal requests, or identified internally by Molina. Identifies the root cause of processing errors through research and analysis, coordinates and ... communicates, and presents, clear in-depth analysis of claims research results, root cause analysis, remediation plans and fixes, overall progress, and status… more
- Anheuser-Busch (New Windsor, NY)
- …(SOP's) + Assist with process improvement initiatives utilizing Lean methodology including root cause analysis, process flow maps, etc. + Clearly document and ... ability to identify a problem and use analytical skills to identify the root cause and implement sustainable solutions + Knowledge of safety policies and procedures… more
- Bank of America (New York, NY)
- …This includes problem engagement during triage, service restoral, identification of root cause, and facilitation and co-ordination of identification of root ... cause and permanent fix resolution - in accordance with agreed upon practices. The Ideal candidate will have over 8 years of current working experience in Ping Identity products such as Ping Federate, Ping Access and Ping Directory. They should have extensive… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …analyzes, researches, and resolves system issues at an expert level + Conducts root cause analysis for major issues identifying potential solutions to address the ... ability to drive solutions to completion. + Demonstrate the ability to identify root causes of business and/or workflow problems and determine innovative sources for… more
- Indium Corporation (Utica, NY)
- …and material analysis required to improve efficiency and product flow, determine root causes, or provide other process insight. Assignments are generally less ... and analyze process data to drive efficiency into the process or determine root cause and corrective actions * Apply statistical process control and Lean… more
- Amazon (New York, NY)
- …the ability to facilitate discussions to troubleshoot issues, remove barriers, drive root cause resolution and follow all possible avenues to get customer issues ... customer experience - Interface with operations and business partners to determine root cause - Develop SOPs and automated tools (applications, improvements and… more
- Verint Systems, Inc. (Albany, NY)
- …development issues and needs in terms of the software's full life cycle + Perform root cause analysis + Act as a point of contact and escalation for the ... and the ability to debug complex systems. + Able to troubleshoot and identify root causes of issues while liaising with engineering teams, support and end customers… more
- FlexStaff (Bronx, NY)
- …claims processed by the outside vendor, including resolving provider appeals/disputes. Performs root cause analysis for all provider projects to identify areas for ... of monies returned - Analyzes check return/refunds volumes and trends to determine root causes. Proposes workflow changes to correct and enhance claim processes to… more
- JPMorgan Chase (Brooklyn, NY)
- …and conduct \"deep dive\" analyses on key issues impacting clients to determine root cause and propose solutions **Job responsibilities** + Assist with the dialogue ... Conduct \"deep dive\" analyses on key issues impacting clients/business to determine root cause and propose solutions + Partner with Business Management and… more