- Prysmian (Mckinney, TX)
- …replacement electrical components when OEM parts are unavailable + Identifying root causes of equipment failure and supporting long-term corrective actions to ... improve safety, quality, and reliability **Job Requirements:** To excel in this position, you bring: + Strong technical knowledge of AC and DC drive systems + Thorough understanding of speed feedback devices, theory, and operation + Working knowledge of… more
- Citigroup (Irving, TX)
- …functions including the following:** **Incident Management: Performs incident triage, root cause analysis, and collect and validate business impact.** **Service ... Management: Collaborates with Technology Organization and manages service risk/maturity assessments and drives the Service Improvement Plans.** **Knowledge Management: Develops/tests knowledge objects to support increased L0, L1, and L2 resolution.** **Change… more
- Celestica (Richardson, TX)
- …development) + Resolves customer issues of low difficulty using quality tools: Root Cause Analysis and Corrective Actions that are effective and timely. + ... Provides leadership and support in a variety of areas such as, analysis of nonconforming materials and customer return material authorizations.(RMA's), coordinating ESD compliance, supporting customer and 3rd party audits, and the administration of Quality… more
- CVS Health (Austin, TX)
- …in a cross-functional environment. + Experience in incident management and root cause analysis for operational technology issues. **Education** Bachelor's degree or ... recent certification(s) in Artificial Intelligence, Machine Learning, Neural Networks, Computer Science, Applied AI related fields or equivalent demonstrated work experience **Anticipated Weekly Hours** 40 **Time Type** Full time **Pay Range** The typical pay… more
- PNC (Dallas, TX)
- …and upgrades. + Incident detection, resolution and/or escalation. Participation in root cause analysis and correction resulting in prevention. + Monitors systems ... availability, performance, and capacity against baseline metrics and reports trends. + Develops in depth knowledge of supported systems and applications. + Performs application governance, such as required attestations, continuity testing, impact analysis,… more
- Jabil (Austin, TX)
- …best practices for modular and reusable control logic across projects + Lead root cause analysis and resolution of complex control system issues during commissioning ... and operations + Evaluate emerging technologies and automation trends to continuously improve system performance and efficiency + Develop and maintain documentation for system architecture, control logic, and operational procedures + Collaborate with… more
- American Express Global Business Travel (Austin, TX)
- …Manage the overall customer experience and liaise with Quality Teams to understand root cause of issues and complaints and drive improvements **What We're Looking ... For:** + 5+ years of operations and / or account management experience + Extensive client facing experience + Broad and deep knowledge of complex global Travel Service Delivery operations & processes + Strong commercial judgment with the ability to balance… more
- Jabil (Austin, TX)
- …mechanical components, including obsolescence planning and alternate sourcing. + Conduct root cause analysis and corrective actions for mechanical failures or field ... issues. + Ensure mechanical designs support airflow management, thermal containment, and integration with cooling systems (eg, in-row cooling, rear door heat exchangers). + Collaborate with compliance and certification teams to ensure mechanical designs meet… more
- WTW (Dallas, TX)
- …new product needs for continuous improvement. + Drive the process to identify root cause analysis alongside technology teams. + Advocate for system enhancements and ... business support based on recurring issues and user feedback. + Help draft client communications for business and technology changes as needed. + Support technology team to disseminate outage and issue resolution notifications, status updates, and timelines. +… more
- Humana (Austin, TX)
- …with stakeholders to understand business needs/issues, troubleshoots problems, conducts root cause analysis, and develops cost effective resolutions for data ... anomalies. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal… more