- Citigroup (Irving, TX)
- …+ Anticipates problems and proactively identifies solutions that address the root causes and result in meaningful improvements. + Sets high expectations ... and invests the necessary effort to deliver excellence and exceed performance goals. + Role-models and helps others to do the right thing for clients and Citi in all situations, even when difficult + Engages key stakeholders early and often and actively looks… more
- BioBridge Global (San Antonio, TX)
- …Standard Operating Procedures (SOPs) and policies. **Skills** Must be prepared to identify root causes of problems and select the best course of action when ... circumstances require. Must have the skills to recognize unusual results and troubleshoot testing problems as soon as detected. Must have strong computer skills. Must have excellent written and oral communication skills. This includes responding to emails in a… more
- SpaceX (Bastrop, TX)
- …on team performance, customer satisfaction, and service levels. + Use data to root cause, identify trends and develop action plans to address them. + Actively ... listen and incorporate the voice of the customer to identify areas for improvement, ensuring that customer feedback is used to enhance service delivery and drive process improvements. + Serve as a liaison between the customer support team and other… more
- Texas Instruments (Dallas, TX)
- …engineers to meet device reliability requirements + Failure root -cause investigation for device/process/reliability/yield improvement The ideal candidate is ... expected to have a strong understanding of the following: + Power FETs and other relevant semiconductor device physics + Typical analog silicon and GaN high electron mobility transistor (HEMT) process flows and the underlying process physics + Electrical and… more
- NTT DATA North America (Dallas, TX)
- …a resolution. + Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. + Responds to ... and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time. + Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. + Ensures the efficient and… more
- Houston Methodist (Houston, TX)
- …moments to improve safety. Participates in investigations as a result of the root cause analysis process as assigned by manager. + Monitors self and ensures ... employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (ie, focal point review requirements, disaster plan, in services, influenza immunization, wage and hour, standard hours,… more
- Amazon (Austin, TX)
- …* Strong problem-solving and analytical skills. Ability to deep dive data to root cause portfolio level issues and scale resolution across multiple teams. Candidate ... should be comfortable making data-based decisions and be prepared to provide data backing to their decisions. * Ability to develop a combined team of project managers and engineers including skill development, coaching, and performance evaluations. * Ability… more
- NTT DATA North America (Dallas, TX)
- …a resolution. + Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. + Responds to ... and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time. + Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. + Ensures the efficient and… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- …evaluate new technologies and vendors to optimize cost and performance. * Perform root cause analysis of complex circuit issues and drive resolution with minimal ... supervision. * Serve as an escalation point and mentor for junior team members and cross-functional stakeholders. * Utilize network management and ticketing systems (eg, ServiceNow, Netcool, Remedy) to track provisioning activities and ensure SLA adherence.… more
- RWE Clean Energy (Groom, TX)
- …protocol and theory of operation is desired + Ability to understand and communicate root causes required + Good communication skills and must value being part of a ... team + Safety- Promote safety for all at all times + Initiative - Able to work with minimum supervision and make decisions for all issues related to his/her discipline(s) with limited and/or available information **Physical Requirements:** + This position is… more