- Celestica (Richardson, TX)
- …Matter Expert (SME) for technical issues on the production floor, performing root cause analysis (RCA) and implementing permanent corrective actions (PCAs) using ... methodologies like 8D. + **Liquid Cooling Specialization:** Develop and standardize specific manufacturing processes for liquid cooling components (eg, cold plate attachment, CDU integration, fluid filling, leak detection, and pressure testing) ensuring… more
- WATTS (Fort Worth, TX)
- …for management review (eg, DSO, overdue accounts, cash forecast). + Perform root -cause analysis of payment delays and propose process improvements. + Assist with ... audit requests, reconciliations, and internal control documentation. Cross-Functional Collaboration + Work closely with Sales, Customer Service, and Supply Chain to resolve billing issues and customer disputes. + Coordinate with global finance teams to align… more
- WATTS (Fort Worth, TX)
- …requirements such as OSHA, EPA, state, and local government bodies. + Drives root cause analysis of EHS issues and communicates with leadership. + Supports ... sustainability planning and execution. + Assume responsibility for other projects and duties as assigned by VP, EHS or Company management. + Travel Requirements: 30% - Domestic Required Qualifications + Bachelor's Degree from an accredited university. + 10+… more
- DriveTime (Fort Worth, TX)
- …with customers and vendors exhibiting critical thinking to problem solve and identify root cause of alleged claims to ensure satisfactory resolution withing SLAs + ... Work within our servicing and accounting platforms as the system of record for customer information, vendor payment schedules, and invoice reconciliation + Follow-up with recovery vendors regarding contracted SLAs, performance trends, and clarification on gray… more
- Amazon (Austin, TX)
- …resolution through automated escalation paths * Partner with cross-functional teams to root cause customer experience defects and implement systematic fixes * Mentor ... junior engineers while fostering a culture of customer obsession and technical excellence * Build and maintain tools that help CSAs deliver personalized solutions while maintaining operational efficiency at scale * Participate in on-call rotations to ensure… more
- SpaceX (TX)
- …transportation questions and feedback; oversee customer service and issue resolution, root cause analysis, and corrective action plans + Oversee communication of ... systems and service changes to all stakeholders through communication channels, including basic graphics layout, eg, email, newsletter, intranet/app, signage + Perform strategic analysis to improve and optimize overall system efficiency + Recommend and support… more
- Molina Healthcare (Dallas, TX)
- …teams to address recurring dispute trends and recommend systemic solutions. + Evaluate root cause for the disputes and recommend improvements to reduce claim errors ... and prevent improper payments. + Provide actionable insights and recommendations to leadership to drive continuous improvement. **Skills & Competencies** + Proven experience handling provider disputes, appeals, and overpayment recoveries in a managed care or… more
- Celestica (Richardson, TX)
- …diagnose and troubleshoot problems. + Ability to gather and analyze data and determine root cause of problems. + Ability to effectively communicate with a variety of ... internal and external customers. + Current CPR certification and Registered Nurse license required for OH Nurse position. + Knowledge of Workers' Compensation laws. **Physical Demands** + Duties of the position are performed in a manufacturing environment with… more
- Highmark Health (Austin, TX)
- …Strong critical thinking skills. + Ability to identify and assess patterns, trends, root causes, develop explanations and test solutions. + Ability to identify and ... assess problems and solutions, refer to applicable policies, identify options, and recommend appropriate courses of action. + Excellent verbal and written communication skills. **Language (Other than English):** None **Travel Requirement:** 0% - 25%… more
- Kratos Defense & Security Solutions, Inc. (Arlington, TX)
- …out of scope activities or future work. + Responsible for managing root cause analysis efforts on nonconforming product for assigned projects; troubleshoots problems ... with production and takes corrective action. + Keeps customers informed of program schedules and status. + Compiles, stores, and retrieves production data, using computer. + Coordinates and leads meetings as required to plan and communicate all aspects of… more