- Palo Alto Networks (Reston, VA)
- …customer advocate who will assist in providing tailored support, weekly reviews, root cause analysis for critical issues, release review and upgrade planning, and ... solutions to optimize their security infrastructure + Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues +… more
- General Dynamics Information Technology (Fairfax, VA)
- …**Job Family:** Administration **Skills:** Affordable Care Act (ACA),IT Incident Management, Root Cause Analysis (RCA),Salesforce (Software) **Experience:** 5 + years ... procedures, driving continuous improvement. + Document tickets, incidents, solutions, and root cause analyses clearly; escalate critical incidents as needed. +… more
- Vontier (Richmond, VA)
- …of the time * **Preferable** * 2+ years of familiarity working with Veeder- Root 's Environmental Solutions portfolio The base compensation range for this position is ... at any time, subject to applicable law. **WHO IS GILBARCO VEEDER- ROOT ** Gilbarco Veeder- Root , a Vontier company, is the worldwide technology leader for retail… more
- Mondelez International (Richmond, VA)
- …initiatives. **How you will contribute** You will: + Breakdown Analysis and Root Cause Identification: + Lead and facilitate the completion of detailed Breakdown ... analysis of equipment breakdowns and operational incidents, utilizing methodologies such as Root Cause Analysis (RCA), 5 Whys, and Ishikawa (Fishbone) diagrams to… more
- Carrington (Richmond, VA)
- …advanced technical and functional support, resolving complex issues, and performing root cause analysis to prevent recurrence. Collaborate with business users, ... incidents, service requests, and system issues in a timely manner. + Perform root cause analysis and implement long-term solutions to prevent recurring problems. +… more
- Palo Alto Networks (Reston, VA)
- …operations and production systems and for incident response. + **Lead root cause analysis** of critical issues, driving improvements and preventing recurrence. ... skills** to resolve cloud infrastructure and service issues, effectively identifying root cause and devising effective solutions. + **Proficiency in automation**… more
- Walmart (Prince George, VA)
- …of processes to suggest process improvement strategies Participates in investigations and root cause analysis Leads incident investigations and root cause ... the organization Operational Excellence Possesses knowledge of Organizational processes root cause analysis techniques department workflows Standard Operating Procedures… more
- RTX Corporation (Charlottesville, VA)
- …initiatives examples include C of C review, shipment data packages, root cause and investigation, calibration, tooling inspection, non-conformance control and ... we prefer:** + Experience managing direct reports + Experience identifying root cause and initiating / implementing effective short-term and long-term corrective… more
- Truist (Richmond, VA)
- …by month and service/channel. * Conduct Forensic Analysis: Challenge first assumptions with root cause themed analytics (eg, Category vs. Root Cause theme ... five years of quantitative and qualitative analysis experience using ITSM/operations data ( Root Cause, Cause Codes, Incident Details) to derive themes and actions.… more
- Leidos (Ashburn, VA)
- …incident analysis, escalating findings as deemed appropriate, and containment, remediation and root cause analysis in support of the protection of the customers' ... team of CIRT analysts, Incident Response actions and priorities, technical analysis and root cause analyses, and interfacing with the customer. + Partner with other… more