- Truist (Richmond, VA)
- …FFIEC, OCC, Basel III, GDPR). Develop strategies to support real-time monitoring, root cause analysis, and proactive remediation to minimize downtime and business ... impact. Partner with engineering, security, business unit, risk, and compliance teams to align observability initiatives with operational stability and performance targets, continuity and disaster recovery plans. Champion operational resilience by ensuring… more
- Leidos (Arlington, VA)
- …and problems. The Contractor shall report on Tier 3 support monthly. + Deliver root cause analysis document for each Severity 1 incident escalated to Tier 3 resolved ... in accordance with SLAs. + Ensure all UCC deliverables, documentation, and artifacts adhere to the HHS EPLC policies, processes, and templates. **Basic Qualifications:** + Bachelor's degree or equivalent and six (6) years of general experience. Six (6) years… more
- General Dynamics Information Technology (Springfield, VA)
- …on all outages and work with engineering teams to determine solution and root cause analysis. Present findings to management for prioritization and tasking + Create ... and determine required metrics for dashboards and service health + Follow up on engineering tasks for operational solutions, and validate completion + Manage operational readiness board - present at weekly meetings and determine if development services are… more
- Leidos (Fort Belvoir, VA)
- …follow-up reports (technical findings, feedback, and resolution steps taken) for Root Cause Analysis and process improvement initiatives. **Basic Qualifications** + ... Minimum of a Bachelor's degree in Science, with 8+ years' experience or Master's degree with 6+ years of experience (additional years of directly applicable experience may be accepted in lieu of a degree). + Experience building, configuring, patching and… more
- Elevance Health (Norfolk, VA)
- …personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business ... outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless… more
- Amazon (Arlington, VA)
- …Hard, Have Fun, Make History." On a "typical" day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, ... consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues. Apply to meet our talented team and let's see if you are the one that can help us scale to meet the demand of our largest government customers! Become… more
- CACI International (Sterling, VA)
- …Coordination of cycle counts. * Reconciliation of inventory discrepancies to determine root cause. + Ensures that customer inventories are accurate. * Assures proper ... part revisions are in stock. + Identify and record correct project cost accounting codes when preparing delivery documentation. + Comply with security and confidentiality instructions and practices. + Perform Receiving, Inspection and Picking activities as… more
- Lumen (Richmond, VA)
- …+ Creative approach to problem solving, with a predisposition to look for root causes and implement lasting change rather than quick fixes. + Attention to ... detail - spots underlying trends and inconsistencies in financial data and analysis. + Skilled in advanced Microsoft Excel functionality (experience with Power Query, SQL or Power BI a significant advantage). **Preferred Requirements** + Experience with… more
- Moore's Electrical & Mechanical Construction, Inc. (Winchester, VA)
- …diagnostic tools, meters, and gauges to analyze system performance and identify root causes of problems. + Develop effective solutions to resolve technical issues ... and communicate findings and recommended solutions to clients in a clear and concise manner. + Performs repairs on commercial HVAC/R systems. + Completes necessary paperwork with company issued laptop/tablet. + Participates in an on-call rotation. + Safely… more
- Coinbase (Richmond, VA)
- …Model an investigative mentality to help address critical customer issues at the root cause. * Represent and advocate for the customer across organizations to drive ... impactful changes. * Champion clear communication with internal and external partners to align on solutions and drive results. * Serve as an escalation point for the Customer Experience organization for dedicated Consumer customer accounts. * Proactively… more