- Elevance Health (Arlington, VA)
- …personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business ... outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless… more
- Meta (Richmond, VA)
- …Conduct ad hoc data analysis based on current team needs. 13. Complete root cause analysis of different workflows in order to quantify problems, operationalize goals ... and identify priorities. 14. Answering big picture questions by framing the question, turning it into an analytical plan, executing and communicating to stakeholders. 15. Initiating and driving projects to completion in a high cross-functional environment. 16.… more
- ThermoFisher Scientific (Middletown, VA)
- …development and testing. + Lead packaging-related failure investigations to determine root causes and implement corrective actions. + Manage bottle and closure ... design, supplier selection, and develop control processes. + Engage with customer change notifications and complete engineering change orders successfully. + Mentor and grow junior packaging engineers, encouraging their development and expertise. **Keys to… more
- Amazon (Arlington, VA)
- …definitions, alarms and set organizational standards. You work to resolve the root cause(s) of pervasive or persistent problems; your efforts may unblock related ... teams. This may require you to influence decisions made by other teams. Key job responsibilities Collaborate with cross-functional teams to design, develop, and maintain end to end complex performance metrics and visualizations to monitor and report business… more
- Amazon (Herndon, VA)
- …such as After Action Reports (AAR), Correction of Errors (COE), AWS Customer Root Cause Analysis (RCA), Lessons Learned, and Global Action Items. You will be ... responsible for delivering global projects while influencing stakeholders by creating reports, improving processes, and narratives. You will be expected run effective projects and programs independently. You will support team goals and projects by providing… more
- Amazon (Herndon, VA)
- …engaging other teams when needed to drive resolution * Solve problems at their root and step back to understand the broader context * Maintain service level ... agreements through the implementation of proactive issue detection and reporting You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within the regional work area is required. You will be responsible for having a… more
- Amazon (Herndon, VA)
- …and concise language - Support operations including failure mode and root cause analysis, maintenance and troubleshooting support, and operating procedure review ... for both mechanical and electrical issues - Incorporate customer feedback to improve product reliability and availability - Contribute to our global knowledge base and drive continuous improvement at scale A day in the life A Principal, Mechanical Engineer for… more
- CoStar Realty Information, Inc. (Richmond, VA)
- …proficient in understanding of company A/R-Collections life cycle, especially related to root cause analysis and AR aging prevention within a 3-month time frame ... + Coordinate and escalate slow or non-pay accounts at 60-days thresholds with sales organization and AR Management for support. + Balance portfolio performance with supporting occasional projects and Adhoc reporting requests **Basic Qualifications** : +… more
- Red River (Chantilly, VA)
- …or unresolved issues to team leads or senior staff to help identify and resolve root causes. + Collaborate with the team and team lead to keep knowledge base ... articles (KBAs) accurate and up to date, and assist in creating new KBAs when gaps are identified during support. + Stay engaged in team meetings, process updates, and training to grow your knowledge and stay aligned with evolving client needs. **Minimum… more
- Cayuse Holdings (Richmond, VA)
- …resulting in appropriate/desired resolutions. + Ability to analyze issues and determine root cause and identify appropriate solutions. + Ability to connect and build ... relationships with customers via virtual methods, phone, and email. + Ability to independently problem solve. + Effective listening skills including the cognitive ability to locate and convey requested information + The ability to successfully handle customer… more