- GovCIO (Richmond, VA)
- …standardize processes, and build this into the design + Troubleshoot issues and conduct root cause analysis + Resolve escalated issues with a sense of urgency + ... Identify potential improvements to reduce the number of problems and enhance supportability. + Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables… more
- Steampunk (Mclean, VA)
- …reliability:** Monitor automation and application health; investigate alerts; perform root -cause analysis; implement corrective actions to restore service and ... prevent recurrence. + **Automation development:** Design, implement, test, and maintain IT process automations and tools using Logic Apps, PowerShell, Azure Functions (C#), etc. + **Integration engineering:** Configure and support SaaS platform integrations… more
- The Hertz Corporation (Richmond, VA)
- …CloudFormation, Terraform, or Ansible + Provide level 3 technical support + Perform root cause analysis for production errors + Design and lead the implementation of ... DevOps automation processes including Infrastructure as Code, Software deployment + Research problems and break them into deliverable parts + Ability to work in both a strategic long-term mindset and a lean mindset with rapid delivery + Developing cloud first,… more
- Kaeser Compressors, Inc. (Richmond, VA)
- …analyze mechanical, electrical, refrigeration and controls sub-systems to provide customers with root causes of problem and solutions to correct them + Support ... customers with recommendation on maintenance intervals and system improvements **Required Qualifications** **The successful candidate's background will include:** + High school diploma + Good communication skills + Aptitude to learn mechanical, electrical,… more
- Humana (Richmond, VA)
- …with stakeholders to understand business needs/issues, troubleshoots problems, conducts root cause analysis, and develops cost effective resolutions for data ... anomalies. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining… more
- Noblis (Chantilly, VA)
- …progress reports + Identify and document problems and issues, providing guidance on root -cause and remediation + Support the presentation and formal review of test ... results + Ensure applications meet security and compliance requirements Required Qualifications Bachelor or Masters degree with 5 years of experience **OR** associate with 8 years of experience **OR** high school diploma with 11 years of experience + US… more
- Concentrix (Richmond, VA)
- …with developers and stakeholders. + Detail-oriented with a knack for identifying defect root causes. + Experienced in automated testing using UFT and tools like ... Playwright and Selenium. **Responsibilities** + Collaborate with Business/Product Subject Matter Experts to understand requirements. + Review requirements with developers and QA teams to ensure consistency and accuracy. + Develop, maintain, and execute test… more
- NANA Regional Corporation (Herndon, VA)
- …validate or test equipment performance. + Lead on-site incident response, root -cause analysis, and high-priority troubleshooting to ensure system reliability and ... compliance with SLA/KPI standards. + Diagnose complex performance, access, and security issues associated with emergency notification systems and specialized software. + Develop, maintain, and improve technical documentation, including detailed service… more
- Xerox (Richmond, VA)
- …+ Act as Tier 3 escalation for complex network issues. + Conduct root cause analysis and implement permanent fixes. + **Change Management & ITIL Compliance** ... + Follow ITIL-aligned processes for Incident, Problem, and Change Management. + Prepare and submit detailed change requests, including risk assessments, rollback plans, and impact analysis. + Participate in Change Advisory Board (CAB) meetings and ensure all… more
- Amazon (Sterling, VA)
- …computer room air handlers, building monitoring systems, etc. - Utilize root cause analysis and troubleshooting/problem solving skills - Respond to out-of-hours ... emergency calls. - Role may support more than one location/site. - May assist in the build out of new facilities and assist in projects to increase current facility efficiency - Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to… more
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