- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …payment casework with accuracy. He/she will be investigating and providing root cause analysis updates, providing solutions, and drafting issuer responses for ... complex cases. **Key Responsibilities:** + Review, analyze, and disposition Payment cases with 95% plus accuracy monthly. + Must have a positive attitude and be open to providing solutions and improvements. + Ability to work with complex cases and apply… more
- General Motors (Richmond, VA)
- …workplace learning. + Conduct needs analyses to identify performance gaps, determine root causes, and recommend targeted learning interventions. + Partner with SMEs, ... stakeholders, and target audiences through interviews and focus groups to validate learning needs. + Use insights and data to align learning strategies with organizational goals. _Design & Development_ + Design and develop learning experiences using models… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …of clinical quality systems, SOPs, and policies. + Assist with deviation management, root cause analysis, and CAPA tracking related to clinical activities. + Stay ... current with evolving global GCP regulations and industry best practices. **Collaboration & Team Support** + Partner with internal stakeholders and CROs to ensure consistent quality oversight. + May mentor junior staff or contractors. + Contribute to… more
- Humana (Richmond, VA)
- …with stakeholders to understand business needs/issues, troubleshoots problems, conducts root cause analysis, and develops cost effective resolutions for data ... anomalies. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal… more
- Amazon (Arlington, VA)
- …- 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 6+ years of ... solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or CPA -… more
- Cardinal Health (Richmond, VA)
- …complicated customer setup activities + Investigate issues by conducting thorough root cause analysis; establish preventative measures to avoid recurring issues + ... Maintain and enhance internal SOX control structure + Identify and implement process improvement initiatives while enhancing standardization across areas + Collaboration between across the organization to properly account for transactions, including but not… more
- Highmark Health (Richmond, VA)
- …tuning detection parameters, managing exception lists, and etc. + Conduct thorough root cause analysis to determine the underlying causes of errors, leveraging ... advanced troubleshooting techniques and escalating to appropriate teams when necessary to ensure timely and effective remediation + Proactively manage complex data protection projects with minimal supervision, leading meetings, providing technical… more
- Humana (Richmond, VA)
- …with stakeholders to understand business needs/issues, troubleshoots problems, conducts root cause analysis, and develops cost-effective resolutions for data ... anomalies. Works with senior executives to develop and drive segment or enterprise-wide functional strategies. Advises one or more areas, programs, or functions and provides recommendations to senior executives on matters of significance, and as an advanced… more
- American Express Global Business Travel (Richmond, VA)
- …Manage the overall customer experience and liaise with Quality Teams to understand root cause of issues and complaints and drive improvements **What We're Looking ... For:** + 5+ years of operations and / or account management experience + Extensive client facing experience + Broad and deep knowledge of complex global Travel Service Delivery operations & processes + Strong commercial judgment with the ability to balance… more
- Walmart (Onley, VA)
- …and effective plans of action focused on identification and correction of root cause Compliance Focused ExecutionFacility Creates and fosters an environment centered ... on health care compliance execution Actively communicates trains and guides the processes for completion and followup on compliance initiatives to associates within Health Wellness and other associates as applicable to the respective health care business… more
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