- Forrester (VA)
- …situations. + Utilizes strong analytical and problem-solving skills to identify root causes and propose actionable strategic solutions, and innovative approaches to ... achieve desired outcomes. + Strong Microsoft Excel, PowerPoint, and Word skills. + Business acumen with demonstrated experience or deep interest in one or more of the following areas: technology, data, marketing, customer experience, digital, business finance,… more
- Fannie Mae (Reston, VA)
- …during Incident triage calls. * Ability to trace transaction failures and debug the root cause in various layers of the AWS infrastructure and services. * Aptitude ... to influence other technical teams on incident calls & articulate troubleshooting steps effectively. * Monitoring and observability experience. * Experience with monitoring dashboards for incident detection and alerting * Perform end-to-end analysis of… more
- Elevance Health (Norfolk, VA)
- …personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business ... outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless… more
- Childrens Hospital of The King's Daughters (Norfolk, VA)
- …and medical staff. Includes consultation, development of performance measures, education, root cause analysis, data collection and analysis including the use of ... statistical process control charts and other quality improvement tools. Reports to department leadership. + ESSENTIAL DUTIES AND RESPONSIBILITIES + Acts as performance consultant to individuals, groups or the organization. + Effectively manages assigned… more
- Amazon (Arlington, VA)
- …time sensitive security issues. * Demonstrated experience investigating error, developing root cause analysis, reporting findings, and proposing solutions. Amazon is ... an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability… more
- CACI International (Norfolk, VA)
- …team and coordinate resolutions across UC Operations staff + Conduct root cause analysis + Implement encryption, security protocols, and compliance measures ... (eg, NIST, DoD guidelines, STIGs). + Configure, deploy, manage, and maintain UC monitoring systems to ensure service availability and performance + Mentor junior staff, provide leadership in UC implementations, and optimize system performance + Participate in… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- …teams, analysts and BI authors. * Engage with stakeholders to analyze and isolate root cause of data issues and drive data cleansing efforts. * Build reports and ... visualizations to effectively communicate data driven insights to users for a variety of audiences. * Plan and optimize the BI platforms by determining how best to use existing data analytics, architecture and technology, and where to make improvements. *… more
- Amazon (Herndon, VA)
- …matter expertise and engage with diverse teams to: * Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for ... site/equipment failures. * Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support. * Own the conceptual design for existing data center upgrades and design-solutions, which… more
- Ryder System (Richmond, VA)
- …24x7 on-call support for Severity 1 issues, per duty roster with a root -cause/corrective action mindset; manage Service Level Agreements (SLAs) for Severity 2 and 3 ... support tickets **Additional Responsibilities** + Develop and maintain technical specifications and design documentation - including but not limited to solution diagrams, flowcharts, context diagrams, data flow diagrams, checklists, migration plans, and core… more
- Amentum (Norfolk, VA)
- …on-the-job training to Ship's Force personnel in the operation, troubleshooting, root cause identification, accomplishment of repairs and testing of the assigned ... equipment. + Document and submit written feedback to correct errors and omissions in equipment documentation such as technical manuals, Preventive Maintenance Systems (PMS) cards, Allowance Parts Lists (APLs), ship's drawings, schematics, etc. + Provide… more